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Contract awardedFramework call-offDebt collection agency

W116479 Debt Collection Services

Provision of debt collection services to support the recovery of outstanding financial obligations. The contract involves managing high-volume debt portfolios, adhering to strict regulatory compliance standards, and implementing effective recovery strategies to improve financial outcomes for the public sector authority.

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Awarded value
£4m
As published
Published
30 April 2025
Awarded
11 April 2025
Sopra Steria
Contract length
39 months
Ends 13 December 2028

What the contract covers

Call-off from a framework agreement

Provision of professional debt collection and recovery services for public sector organisations to manage outstanding accounts and financial arrears.

  • Provision of debt collection services

Terms and requirements

Contract type
Call-off from a framework agreement
Procedure
Selective procedure
Initial term
39 months
Contract dates
25 September 2025 to 13 December 2028
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
66000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Sopra Steria
  3. Contract starts
  4. Contract ends
The buyer

NHS Business Services Authority

Type
Locked
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Recorded value
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Typical contract
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Debt collection agency contracts, 24 months
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Name
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Email
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Address
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The supplier

Sopra Steria

Contracts won, 24 months
Locked
Value won, 24 months
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Buyers, 24 months
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Size
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Companies House number
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Cite this contract

Link
https://bidskim.com/tender/155580/w116479-debt-collection-services
Buyer reference
CF-2993600D0O000000rwimUAA
Open contracting ID
ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557
Last checked
5 November 2026

NHS Business Services Authority. W116479 Debt Collection Services. Contract award, 30 April 2025. BidSkim, https://bidskim.com/tender/155580/w116479-debt-collection-services (accessed 5 November 2026).