Ends in 4 weeks
GB-Sheffield: Debt Management Services
British Business Bank · Yorkshire and the Humber · 6-month contract
Held by Qualco (UK) Limited
Debt collection agency tenders and contracts
UK public sector, covering 600+ buyer sites
229 debt collection agency tenders and contracts, 84 this year.
Updated 4 November 2026 · compiled by BidSkim Limited · How we count
- Awarded a month£130k
- Contracts a month1.5
- Won by SMEs70%
- Renewing in 6 months9
- Frameworks and DPSs9
- Live now4See them →
Debt collection agency contracts
Tap a region to see its contracts. Pick as many as you like.
36 contracts across the UK, of any size
Live now
4 debt collection agency opportunities are open now
- Pre-market9 Sep 2026DCWW2117 Live and Final DebtDwr Cymru Cyfyngedig · Wales
- Pre-market24 Aug 2026Provision of Debt Collection ServicesHM Revenue & CustomsEst.£350m
- Awarded25 Aug 2026Debt Collection ServicesKent Community Health NHS Foundation Trust · South EastWon by CCI Credit Management£48k
- Awarded24 Aug 2026LDC-653 Invoice Collection ServicesLichfield District Council · West MidlandsWon by Kwil Legal Services Ltd trading as Paymentplan.co.uk
- Awarded17 Aug 2026Debt collection servicesFinancial Conduct AuthorityWon by Controlaccount Ltd£60k
- Awarded1 Aug 2026Debt Collection Services: Student & CommercialOxford Brookes University · South EastWon by Wilkin Chapman£400k
- Awarded8 Jul 2026Recovery of written-off Penalty Charge NoticesCity of Bradford Metropolitan District Council · Yorkshire and the HumberWon by Trace Debt Recovery UK Limited£92k
- Awarded6 Jul 2026Debt Collection ServiceLivv Housing Group · North WestWon by Controlaccount Ltd£50k
- Awarded29 Jun 2026Debt collectionMedway NHS Foundation Trust · South EastWon by Montagu Evans£27k
- Awarded12 May 2026Provision of Debt Collection ServicesHome Office · LondonWon by Oriel Collections Ltd and 1 more£244k
- Awarded30 Apr 2026OUPA11602 Provision of a debt collection/legal agentThe Open UniversityWon by STA International£166k
- Awarded21 Apr 2026R6144 Debt AssistLondon Borough of Tower Hamlets · LondonWon by Liberata UK Limited£850k
- Awarded21 Apr 2026UWQ267 Provision of Debt Collection Services - AWARDUniversity Of Worcester · West MidlandsWon by STA International
- Awarded9 Apr 2026GB-Sheffield: Debt Management ServicesBritish Business Bank · Yorkshire and the HumberWon by Qualco (UK) Limited£50k
- Awarded1 Apr 2026Former tenants with outstanding rent arrears and collect the debts owedLondon Borough of Lewisham · LondonWon by Medina Credit Management Limited
- Awarded26 Feb 2026Direct Award for Debt Recovery Services under Debt Recovery Services Framework Agreement, Framework reference PFB5062 LU, Lot 1 - Debt Recovery (Student Focused)University of Chester · North WestWon by STA International£600k
- Awarded16 Feb 2026Debt Collection Agency (DCA) Services For Expired Warrants CollectionBirmingham City Council · West MidlandsWon by Newlyn and 1 more£85k
- Awarded21 Jan 2026Adult Social Care Debt Recovery ServicesWest Sussex County Council · South EastWon by Judge & Priestley LLP£50k
- Awarded6 Jan 2026Provision of Debt Recovery and Sheriff Officer ServicesEast Renfrewshire Council · ScotlandWon by Walker Love
- Awarded8 Dec 2025Debt Collection ServicesCardiff University · WalesWon by STA International£106k
- Awarded1 Nov 2025Debt Collection ServicesUniversity Hospitals of Derby and Burton NHS Foundation Trust · East MidlandsWon by CCI Credit Management£30k
- Awarded23 Oct 2025Credit Management ServicesLeeds Teaching Hospitals NHS Trust · Yorkshire and the HumberWon by ACT Credit Mangement Ltd£20k
- Awarded14 Oct 2025Collection of Former Tenancy Debt - Existing casesCitizen Housing · West MidlandsWon by Credit G Limited£38k
- Awarded8 Oct 2025Enforcement Agency and Sundry Debt Collection ServiceNottinghamshire County Council · East MidlandsWon by Jacobs Enforcement
- Awarded26 Sep 2025PROC3 25-28 Proof of concept for the use of Debt Collection Agency servicesErewash Borough Council · East MidlandsWon by Empira Ltd£10k
- Awarded18 Sep 2025Debt Recovery Services (Student) (Lot 1)Coventry University · West MidlandsWon by STA International£3.5m
- Awarded30 Jul 2025Professional ServicesUniversity of Plymouth · South WestWon by STA International£54k
- Awarded27 Jul 2025Provision of Debt Collection FeesMid Cheshire Hospitals NHS Foundation Trust · North WestWon by CCI Credit Management£15k
- Awarded16 Apr 2025Debt Collection ServicesNottingham Trent University · East MidlandsWon by STA International£250k
- Awarded11 Apr 2025W116479 Debt Collection ServicesNHS Business Services Authority · North EastWon by Sopra Steria£4m
- Awarded1 Apr 2025The Provision of Debt Management and Sheriff Officer ServicesGlasgow City Council · Scotland
- Awarded1 Mar 2025Debt Recovery ServicesAston University · West MidlandsWon by STA International£230k
- Open to joinApply by 27 Nov 2026North West framework
- Open to joinApply by 29 Dec 2026North West framework
Where to bid
Where debt collection agency tenders are run
Atamis3 25%
Delta eSourcing3 25%- SAP Ariba2 17%
- BravoSolution1 8%
CCS eSourcing1 8%- Other portals (2)2 17%
Tenders published in the last year that name the bid portal they run on.
Frameworks and DPS
9 frameworks for debt collection agency work are running. 2 are open to join now.
STA International won the most debt collection agency contracts
Sopra Steria won the most by value. Each dot is one contract, coloured by who bought it.
EducationCouncilsNHS and healthCentral governmentHousing
| Rank | Contractor | Contracts won, by buyer | Contracts | Value won | Buyers | Share |
|---|---|---|---|---|---|---|
| 1 | STA International West Midlands · SME · 1 framework place · See every contract | 13 | £5.6m | 12 | ||
| 2 | CCI Credit Management North West · See every contract | 3 | £93k | 3 | ||
| 3joint | Sopra Steria North East · 1 framework place · See every contract | 2 | £6m | 2 | ||
| 3joint | Controlaccount Ltd North West · SME · See every contract | 2 | £110k | 2 | ||
| 5joint | Liberata UK Limited London · SME · 1 framework place · See every contract | 1 | £850k | 1 | ||
| 5joint | Wilkin Chapman South East · See every contract | 1 | £400k | 1 | ||
| 5joint | Moriarty Law Limited London · SME · See every contract | 1 | £122k | 1 | ||
| 5joint | Oriel Collections Ltd London · SME · 1 framework place · See every contract | 1 | £122k | 1 | ||
| 5joint | Trace Debt Recovery UK Limited Yorkshire and the Humber · SME · See every contract | 1 | £92k | 1 | ||
| 5joint | Judge & Priestley LLP South East · SME · 1 framework place · See every contract | 1 | £50k | 1 |
11 more debt collection agency contractors ranked. See the full ranking →
Win debt collection agency contracts? Share your ranking.
Who buys
Schools, colleges and universities award 39% of debt collection agency contracts
Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.
1 buyer bought debt collection agency more than once in the last 2 years
Each dot is a buyer, by how many debt collection agency contracts it awarded in the last 2 years.
See who they are and when they usually buy →
Few and big, or many and small
Each dot is a buyer: how many debt collection agency contracts it awarded against what they were worth. The busiest and biggest are named.
EducationCouncilsNHS and healthCentral governmentHousing
Top buyers by contracts awarded
| Rank | Buyer | Contracts | Value |
|---|---|---|---|
| 1 | University of Plymouth | 2 | £79k |
| 2 | NHS Business Services Authority | 1 | £4m |
| 3 | Coventry University | 1 | £3.5m |
| 4 | The Insolvency Service | 1 | £1.9m |
| 5 | London Borough of Tower Hamlets | 1 | £850k |
| 6 | University of Chester | 1 | £600k |
| 7 | University of Sunderland | 1 | £492k |
| 8 | Oxford Brookes University | 1 | £400k |
| 9 | Nottingham Trent University | 1 | £250k |
| 10 | Home Office | 1 | £244k |
79 debt collection agency contracts awarded since 2021
- 62021
- 82022
- 182023
- 142024
- 162025
- 172026 so far
Prices
Half of debt collection agency contracts are worth less than £73k
EducationCouncilsNHS and healthCentral governmentHousing
The 10 biggest debt collection agency contracts
- NHS Business Services AuthoritySopra Steria · 11 Apr 2025
- Coventry UniversitySTA International · 18 Sep 2025
- The Insolvency ServiceSopra Steria · 28 Nov 2024
- London Borough of Tower HamletsLiberata UK Limited · 21 Apr 2026
- University of ChesterSTA International · 26 Feb 2026
- University of SunderlandSTA International · 21 Feb 2025
- Oxford Brookes UniversityWilkin Chapman · 1 Aug 2026
- Nottingham Trent UniversitySTA International · 16 Apr 2025
- Home OfficeOriel Collections Ltd, Moriarty Law Limited · 12 May 2026
- Aston UniversitySTA International · 1 Mar 2025
Renewing contracts
13 debt collection agency contracts come up for renewal in the next 12 months
9 in the next 6 months. The 3 ending soonest are shown in full.
Ends in 5 weeks
Student Debt Recovery Services
University of Bristol · South West · 3-year contract
Held by STA International
Ends in 8 weeks
Homes England - Debt Management Services
Homes England · 43-month contract
Held by Qualco (UK) Limited
Debt collection agency contract for a central government bodyLondonUnder £100kEnds Jan 2027
Debt collection agency contract for a councilSouth EastUnder £100kEnds Jan 2027
Debt collection agency contract for a central government bodyUK-wide or not stated£1m or moreEnds Feb 2027
Debt collection agency contract for a councilNorth WestValue not statedEnds Feb 2027
Debt collection agency contract for a councilWest MidlandsUnder £100kEnds Feb 2027
Debt collection agency contract for a central government bodyNorth West£1m or moreEnds Mar 2027
Where and when
The West Midlands awards the most debt collection agency contracts
Contracts by region and by month awarded. Click a region to filter the page.
FewerMore contracts
The regions as a table
| Region | Open now | Contracts | Value | Typical contract | Won the most | Bought the most | Renewing in 12 months |
|---|---|---|---|---|---|---|---|
| West Midlands | 0 | 6 | £3.8m | £158k | STA International (3) | – | 1 |
| South East | 0 | 5 | £604k | £50k | – | – | 1 |
| North West | 0 | 4 | £731k | £58k | STA International (2) | – | 2 |
| East Midlands | 0 | 4 | £290k | £30k | – | – | 0 |
| Yorkshire and the Humber | 0 | 3 | £162k | £50k | – | – | 2 |
| London | 0 | 3 | £1.1m | – | – | – | 1 |
| South West | 0 | 3 | £119k | £40k | STA International (3) | University of Plymouth (2) | 1 |
| North East | 0 | 2 | £4.5m | – | – | – | 0 |
| Scotland | 0 | 2 | Not published | – | – | – | 0 |
| Wales | 1 | 1 | £106k | – | – | – | 0 |
| East of England | 0 | 0 | Not published | – | – | – | 0 |
| Northern Ireland | 0 | 0 | Not published | – | – | – | 0 |
Often bought with debt collection agency
Related services
Key findings
- £130k a month
of debt collection agency contracts awarded.
Typical contract £88k x 1.5 contracts a month, last 12 months. - 1.5
debt collection agency contracts are awarded in a typical month.
36 contracts in the last 2 years. - 9
debt collection agency contracts come up for renewal in the next 6 months.
Recurring contracts with a named supplier and a published end date before 4 May 2027. - 9
frameworks and DPSs are running for debt collection agency work.
2 open to join now. - 70%
of debt collection agency contracts are won by SMEs.
As recorded by the buyer, on 33 award notices.
How many debt collection agency tenders and contracts are there?
| Since November 2021 | Last 12 months | |
|---|---|---|
| Notices published | 229 | 84 |
| Contracts awarded | 73 | 19 |
18 debt collection agency contracts and frameworks end in the next 12 months, 17 of them recurring services. In the last two years, 35 buyers awarded debt collection agency contracts to 21 suppliers.
Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count
Questions
How many debt collection agency contracts does the UK public sector award?
36 in the 2 years to 4 November 2026, from 35 public buyers.
How long are debt collection agency tenders open for?
The median debt collection agency tender is open for 32 days from publication to deadline.
How much is a typical public sector debt collection agency contract worth?
The median is £73k, and 73% are worth less than £250k.
Who wins the most public sector debt collection agency contracts?
STA International won the most (13). Sopra Steria won the most by value (£6m).
Which buyers award the most debt collection agency contracts?
Schools, colleges and universities award 39% of them.
Which part of the UK awards the most debt collection agency contracts?
The West Midlands: 6 of 36 in the 2 years to 4 November 2026, then the South East (5) and the North West (4).
How many debt collection agency contracts come up for renewal in the next 12 months?
13 contracts end and are likely to be re-let, the first on 1 December 2026. Another 1 ending is one-off work.
Are there frameworks or DPSs for debt collection agency work that are open to join?
9 frameworks and DPSs for debt collection agency work are running. 2 are open to join now.
What is included
Collection agencies recovering debts without court enforcement powers, by letter, phone and doorstep contact, usually on commission, including trace-and-collect and managed collection panels.
- Sundry, aged and static council debt
- Housing benefit overpayments without enforcement powers
- Former tenant rent arrears, including trace-and-collect
- NHS invoiced, overseas visitor and private patient debt
- Water utility placements, closed account and post-judgment debt
- Student and commercial debts for universities
- Student loan and overseas debt collection
- Regulatory fines and fees and insolvency collections
- Managed collection services overseeing subcontracted agencies
- Early-stage collections calling
What is not included
- Certificated enforcement under liability orders or warrants (see Enforcement agent services)
- High Court writs (see High Court enforcement)
- Scottish diligence by sheriff officers (see Sheriff officer and diligence services (Scotland))
- Standalone tracing and process serving (see Debtor tracing and process serving)
- Solicitor-led court claims for debt (see Legal services)
- Debt and money advice for residents (see Advice services: welfare benefits, debt and general advice)
- Bill payment collection channels (see Bill payment collection and prepaid card services)
- Rent and council tax collection analytics and engagement (see Rent and council tax collection analytics and engagement)
- Licence fee collection administration and payment processing (another industry: office-admin)