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Contract awardedFramework call-offDebt collection agency

Debt Resolution Services - Managed Collections

The contract involves managing debt recovery for multiple streams, including Income Payment Agreements, Book Debts, Director's Disqualification costs, and Redundancy Overpayments. The service provider is responsible for the end-to-end collection process across these specific insolvency and redundancy-related financial portfolios on behalf of the authority.

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Awarded value
£1.9m
As published
Published
7 April 2025
Awarded
28 November 2024
Sopra Steria
Contract length
24 months
Ends 5 February 2027

What the contract covers

Managed collections service

Provision of professional debt collection and managed recovery services for public sector financial obligations and insolvency-related payments.

  • Collect payments under Income Payment Agreements/Orders and Book Debts on behalf of ORS
  • Collect Director's Disqualification Costs and Compensation on behalf of LSD
  • Collect Redundancy Overpayments/Repayments, Financial Assistance Recovery, and Solvent Recovery on behalf of RPS

Terms and requirements

Contract type
Managed collections service
Procedure
Selective procedure
Initial term
24 months
Contract dates
6 February 2025 to 5 February 2027
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
66000000, 79940000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Sopra Steria
  3. Contract starts
  4. Contract ends
The buyer

The Insolvency Service

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The supplier

Sopra Steria

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Cite this contract

Link
https://bidskim.com/tender/294086/debt-resolution-services-managed-collections
Buyer reference
TIS0741
Open contracting ID
ocds-b5fd17-ec3cc40a-5980-427d-b765-729b5f0e186a
Last checked
5 November 2026

The Insolvency Service. Debt Resolution Services - Managed Collections. Contract award, 7 April 2025. BidSkim, https://bidskim.com/tender/294086/debt-resolution-services-managed-collections (accessed 5 November 2026).