DCWW2117 Live and Final Debt

Dwr Cymru Cyfyngedig
Wales
20 July 2027 to 20 July 2030

Debt collection agency services covering the recovery of live and final customer debt with a focus on customer outcomes, regulatory compliance, commercial and allocation models, digital and AI-enabled collections, data and insight, and customer vulnerability.

Open the official notice

Closed· 2 October 2026

Estimated value: Not published; No value in the notice
Published: 9 September 2026
Deadline: 2 October 2026; Closed
Contract length: 36 months; Ends 20 July 2030

What the contract covers

Services contract

Provision of debt collection agency services for the recovery of live and final customer debt.

Debt collection agency services for Dŵr Cymru Welsh Water, covering the recovery of live and final customer debt, with a focus on customer outcomes, regulatory compliance and service performance

Terms and requirements

Contract type: Services contract
Initial term: 36 months
Contract dates: 20 July 2027 to 20 July 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 79940000

Services in this tender

Debt collection agency servicesMain service£73k typicalDebt collection agency for live and final water customer debt

Lifecycle

Published
9 September 2026
Deadline for bidsClosed
2 October 2026
Contract awardedUsually published within a few months
Contract starts
20 July 2027

The buyer

Dwr Cymru Cyfyngedig

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

Buys most

Contact details

Email: Locked
Address: Locked

See everything Dwr Cymru Cyfyngedig buys

Similar debt collection agency contracts and prices

36 debt collection agency contracts were awarded in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this tender

Link: https://bidskim.com/tender/3865616/dcww2117-live-and-final-debt
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-06f566
Last checked: 5 November 2026

Dwr Cymru Cyfyngedig. DCWW2117 Live and Final Debt. Tender, 9 September 2026. BidSkim, https://bidskim.com/tender/3865616/dcww2117-live-and-final-debt (accessed 5 November 2026).