OUPA11602 Provision of a debt collection/legal agent

The Open University
Selective procedure
17 July 2026 to 16 July 2030

The service involves recovering outstanding debts from students and commercial firms following the exhaustion of internal recovery procedures. The agent is responsible for direct communication with debtors, liaison with university staff, provision of legal advice, and initiation of formal legal action. All activities must be conducted in full compliance with Financial Conduct Authority (FCA) regulations.

Open the official notice

Awarded value: £166k; As published
Published: 3 June 2026
Awarded: 30 April 2026; STA International
Contract length: 48 months; Ends 16 July 2030

What the contract covers

Service contract

Provision of professional debt collection and legal recovery services for unpaid student and corporate commercial accounts.

Recovery of unpaid debt from Students and Corporate/Commercial firms after the OU has exhausted all internal processes and procedures
Communication with students and firms
Liaison with OU staff
Legal advice
Legal action on behalf of the OU

Terms and requirements

Contract type: Service contract
Procedure: Selective procedure
Initial term: 48 months
Contract dates: 17 July 2026 to 16 July 2030
Certifications asked for: FCA regulations
Suitable for SMEs: Yes
Category: Services
CPV codes: 79940000

Services in this contract

Debt collection agency servicesMain service£73k typicalDebt collection agent recovering unpaid student and corporate debt for a university

Lifecycle

Published
3 June 2026
Contract awardedto STA International
30 April 2026
Contract starts
17 July 2026
Contract ends
16 July 2030

The buyer

The Open University

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Recorded value: Locked
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Contact details

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The supplier

STA International

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3625285/oupa11602-provision-of-a-debt-collection-legal-agent
Buyer reference: Debt Collection
Open contracting ID: ocds-b5fd17-481a1357-daea-4f63-8fe2-4e1396a6c5fe
Last checked: 5 November 2026

The Open University. OUPA11602 Provision of a debt collection/legal agent. Contract award, 3 June 2026. BidSkim, https://bidskim.com/tender/3625285/oupa11602-provision-of-a-debt-collection-legal-agent (accessed 5 November 2026).