Provision of Support and Maintenance Services for Access to Digital Evidence (A2DE)

Ministry of Justice
Yorkshire and the Humber
Invited to quote
1 May 2024 to 28 April 2027

The contract involves a one-time hardware refresh of laptops and workstations to specific technical standards, including packaging and delivery. It also covers ongoing technical support and maintenance for the Access to Digital Evidence (A2DE) system, specifically assisting the internal team with ticket resolution and system operations across the HMPPS estate.

Open the official notice

Awarded value: £312k; As published
Published: 15 May 2024
Awarded: 1 May 2024; Core Systems NI Ltd
Contract length: 36 months; Ends 28 April 2027

What the contract covers

Support, maintenance and hardware supply service

Provision of technical support, maintenance services, and hardware procurement for digital evidence management systems within a secure custodial environment.

Support and maintenance provisions to deliver Access to Digital Evidence (A2DE) services across the HMPPS estate
One-time update of laptops and workstations to the required HMPPS technical specification
Packaging and delivery of the updated hardware assets
Ongoing technical support assisting the A2DE team in responding to tickets raised by staff across HMPPS

Terms and requirements

Contract type: Support, maintenance and hardware supply service
Procedure: Invited to quote
Initial term: 36 months
Contract dates: 1 May 2024 to 28 April 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 32425000, 44316400, 48000000

Services in this contract

Digital evidence management and redactionMain service£121k typicalSupport and maintenance of Access to Digital Evidence services across HMPPS

Lifecycle

Published
15 May 2024
Contract awardedto Core Systems NI Ltd
1 May 2024
Contract starts
1 May 2024
Contract ends
28 April 2027

The buyer

Ministry of Justice

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The supplier

Core Systems NI Ltd

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Cite this contract

Link: https://bidskim.com/tender/158891/provision-of-support-and-maintenance-services-for-access-to-digital-evidence-a2d
Buyer reference: tender_420573/1354402
Open contracting ID: ocds-b5fd17-7f8db5b1-b9c7-4ca5-be6f-d503c6fb2511
Last checked: 5 November 2026

Ministry of Justice. Provision of Support and Maintenance Services for Access to Digital Evidence (A2DE). Contract award, 15 May 2024. BidSkim, https://bidskim.com/tender/158891/provision-of-support-and-maintenance-services-for-access-to-digital-evidence-a2d (accessed 5 November 2026).