HR Case Management System_23

Liverpool City Council
North West
Direct award
27 December 2023 to 26 December 2026

Implementation and licensing of a specialist HR case management system designed to track employee relations casework. The solution must ensure secure data storage and retrieval to meet statutory retention requirements and improve workplace operational efficiency.

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Awarded value: £151k; As published
Published: 12 January 2024
Awarded: 21 December 2023
Contract length: 36 months; Ends 26 December 2026

What the contract covers

HR case management system/software

Provision of a cloud-based HR case management software solution to support employee relations workflows and statutory data retention compliance.

Provide an HR case management system that manages employee relations case work required for statutory data retention and for an effectively run workplace

Terms and requirements

Contract type: HR case management system/software
Procedure: Direct award
Initial term: 36 months
Contract dates: 27 December 2023 to 26 December 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Goods
CPV codes: 72212450

Services in this contract

Employee relations case managementMain service£91k typicalHR employee relations case management system

Lifecycle

Published
12 January 2024
Contract awarded
21 December 2023
Contract starts
27 December 2023
Contract ends
26 December 2026

The buyer

Liverpool City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Website: Locked
Address: Locked

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Cite this contract

Link: https://bidskim.com/tender/16309/hr-case-management-system-23
Buyer reference: LPOOL001-DN701677-48869179
Open contracting ID: ocds-b5fd17-0cf3373b-0084-4d8c-bd44-13c3147a4ea1
Last checked: 5 November 2026

Liverpool City Council. HR Case Management System_23. Contract award, 12 January 2024. BidSkim, https://bidskim.com/tender/16309/hr-case-management-system-23 (accessed 5 November 2026).