Digital Event and Appointment Booking - AWARD

West Berkshire Council
South East
Open procedure
1 April 2025 to 31 March 2032

Implementation and ongoing provision of a digital platform for managing event ticketing and appointment scheduling. The service must ensure continuity for existing council functions while providing improved customer-facing interfaces for booking slots and tickets. The contract covers a seven-year term to maintain stable service delivery for public-facing digital operations.

Open the official notice

Awarded value: £173k; As published
Published: 19 March 2025; Contracts Finder
Awarded: 18 March 2025; BookingLab Ltd
Contract length: 84 months; Ends 31 March 2032

What the buyer is asking for

Provision of a digital events and appointment booking software platform to support council service delivery and enhance user experience.

Category: Software implementation services

Lifecycle

Publishedon Contracts Finder
19 March 2025
Contract awardedto BookingLab Ltd
18 March 2025
Contract starts
1 April 2025
Contract ends
31 March 2032

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See the online booking system market: prices, buyers and who wins →

The buyer

Type: Council
Online booking system contracts, 24 months: 1
Open online booking system tenders: 0
Typical online booking system contract: £173k

See everything West Berkshire Council buys →

How it compares

3.5× the typical online booking system contract (£50k).

Cite this contract

Link: https://bidskim.com/tender/191011/digital-event-and-appointment-booking-award
Buyer reference: IT-402-1498-P00001498 - AWARD
Open contracting ID: ocds-b5fd17-997d194e-2f9b-437b-9dac-90c381a29650
Source: Contracts Finder
Last checked: 12 October 2026

West Berkshire Council. Digital Event and Appointment Booking - AWARD. Contract award, 19 March 2025. BidSkim, https://bidskim.com/tender/191011/digital-event-and-appointment-booking-award (accessed 12 October 2026).