Facilities Management (FM) Services - East Region

H M REVENUE & CUSTOMS
Selective procedure
1 May 2025 to 30 April 2035

Delivery of integrated hard and soft facilities management services across the East region. Scope includes building maintenance, landscaping, catering, cleaning, visitor support, waste management, and statutory compliance. The service incorporates CAFM and helpdesk operations, alongside billable project works and support for carbon net zero and social value initiatives.

Open the official notice

Awarded value: £336m; As published
Published: 25 November 2024; Contracts Finder
Awarded: 21 November 2024; Mitie
Contract length: 120 months; Ends 30 April 2035

What the buyer is asking for

Provision of comprehensive hard and soft facilities management services, including maintenance, catering, cleaning, and workplace support for regional office estates.

Category: Facilities management services

Lifecycle

Publishedon Contracts Finder
25 November 2024
Contract awardedto Mitie
21 November 2024
Contract starts
1 May 2025
Contract ends
30 April 2035

Similar hard and soft FM contracts

PROCUREMENT OF A STRATEGIC DELIVERY PARTNERLondon Metropolitan University · London · £284m
Provision of Total Facilities Management Lot 1Government Commercial Agency · North East · £215m
Provision of Total Facilities Management Lot 4Government Commercial Agency · South West · £201m
Total Facilities ManagementEssex County Council · East of England · £638m

See the hard and soft FM market: prices, buyers and who wins →

The buyer

Type: Other public body
Hard and soft FM contracts, 24 months: 2
Open hard and soft FM tenders: 0
Typical hard and soft FM contract: £329m

See everything H M REVENUE & CUSTOMS buys →

How it compares

22× the typical hard and soft FM contract (£15m).

Cite this contract

Link: https://bidskim.com/tender/197021/facilities-management-fm-services-east-region
Buyer reference: CW97718
Open contracting ID: ocds-b5fd17-9e627c68-e600-40c0-85fd-2f1914050acc
Source: Contracts Finder
Last checked: 12 October 2026

H M REVENUE & CUSTOMS. Facilities Management (FM) Services - East Region. Contract award, 25 November 2024. BidSkim, https://bidskim.com/tender/197021/facilities-management-fm-services-east-region (accessed 12 October 2026).