Friends and Family Test

Lincolnshire Partnership NHS Foundation Trust
East Midlands
Selective procedure
1 July 2025 to 30 July 2029

Provision of a Friends and Family Test (FFT) platform and associated local survey tools. The service enables the collection, analysis, and reporting of patient feedback data to support clinical governance and service improvement initiatives within a healthcare setting.

Open the official notice

Awarded value: £79k; As published
Published: 1 July 2025
Awarded: 30 June 2025; Civica
Contract length: 49 months; Ends 30 July 2029

What the contract covers

Service provision

Provision of digital patient feedback platforms and survey management services to support healthcare quality improvement and patient experience monitoring.

Provision of the Friends and Family Test
Provision of local surveys

Terms and requirements

Contract type: Service provision
Procedure: Selective procedure
Initial term: 49 months
Contract dates: 1 July 2025 to 30 July 2029
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 72000000

Services in this contract

Patient experience and Friends and Family Test feedbackMain service£79k typicalFriends and Family Test and local surveys

Lifecycle

Published
1 July 2025
Contract awardedto Civica
30 June 2025
Contract starts
1 July 2025
Contract ends
30 July 2029

The buyer

Lincolnshire Partnership NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Friends and family test contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Civica

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything Civica has won

Similar friends and family test contracts and prices

6 friends and family test contracts were awarded in the East Midlands in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/203964/friends-and-family-test
Buyer reference: CF-3094400D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-a3f9bcc3-f6f9-4d31-b71d-753bec680af5
Last checked: 5 November 2026

Lincolnshire Partnership NHS Foundation Trust. Friends and Family Test. Contract award, 1 July 2025. BidSkim, https://bidskim.com/tender/203964/friends-and-family-test (accessed 5 November 2026).