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HPFT - Patient Experience Portal

Implementation and licensing of a patient experience portal platform to support digital patient engagement. The contract involves the provision of software-related services to enable secure access to health information and communication between the Trust and its service users.

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Awarded value
£270k
As published
Published
18 March 2026
Awarded
1 March 2026
Patients Know Best
Contract length
36 months
Ends 28 February 2029

What the contract covers

Award via G-Cloud 14 framework call-off

Provision of a patient experience portal software solution to facilitate digital engagement and health record access for NHS service users.

  • Patient Experience Portal

Terms and requirements

Contract type
Award via G-Cloud 14 framework call-off
Procedure
Selective procedure
Initial term
36 months
Contract dates
1 March 2026 to 28 February 2029
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Goods
CPV codes
72260000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Patients Know Best
  3. Contract starts
  4. Contract ends
The buyer

Hertfordshire Partnership University NHS Foundation Trust

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The supplier

Patients Know Best

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Cite this contract

Link
https://bidskim.com/tender/210816/hpft-patient-experience-portal
Buyer reference
CF-3442200D0O000000rwimUAA
Open contracting ID
ocds-b5fd17-a95dd3db-b759-4e4a-862a-7eafe99eecd5
Last checked
5 November 2026

Hertfordshire Partnership University NHS Foundation Trust. HPFT - Patient Experience Portal. Contract award, 18 March 2026. BidSkim, https://bidskim.com/tender/210816/hpft-patient-experience-portal (accessed 5 November 2026).