Facilities Management (FM) Services - West Region

H M REVENUE & CUSTOMS
Selective procedure
1 May 2025 to 30 April 2035

The contract covers hard FM services such as building maintenance and landscaping, alongside soft FM services including catering, cleaning, visitor support, and waste management. It also requires the delivery of CAFM and helpdesk services, management of billable works and projects, and support for carbon net zero and social value initiatives across the designated regional estate.

Open the official notice

Awarded value: £321m; As published
Published: 25 November 2024; Contracts Finder
Awarded: 21 November 2024; Sodexo
Contract length: 120 months; Ends 30 April 2035

What the buyer is asking for

Provision of comprehensive hard and soft facilities management services, including maintenance, catering, cleaning, and workplace support for regional office estates.

Category: Facilities management services

Lifecycle

Publishedon Contracts Finder
25 November 2024
Contract awardedto Sodexo
21 November 2024
Contract starts
1 May 2025
Contract ends
30 April 2035

Similar hard and soft FM contracts

PROCUREMENT OF A STRATEGIC DELIVERY PARTNERLondon Metropolitan University · London · £284m
Provision of Total Facilities Management Lot 1Government Commercial Agency · North East · £215m
Provision of Total Facilities Management Lot 4Government Commercial Agency · South West · £201m
The University invites Suppliers to respond to this opportunity for the provision of Facilities Management (FM) Services via a Limited Liability Partnership (LLP) for a period of up to 10 years with services expected to commence on 1st July 2025. Following a procurement process in 2013, the University of Sussex entered into a Joint Venture with a Facilities Management provider, which led to the creation of a Limited Liability Partnership (LLP), called Sussex Estates and Facilities (SEF), set up for the purpose of delivering Total Facilities Management (TFM) to the University. The University is the majority shareholder with the remaining shares allocated to the FM supplierUniversity of Sussex · South East · £170m

See the hard and soft FM market: prices, buyers and who wins →

The buyer

Type: Other public body
Hard and soft FM contracts, 24 months: 2
Open hard and soft FM tenders: 0
Typical hard and soft FM contract: £329m

See everything H M REVENUE & CUSTOMS buys →

How it compares

21× the typical hard and soft FM contract (£15m).

Cite this contract

Link: https://bidskim.com/tender/211158/facilities-management-fm-services-west-region
Buyer reference: CW97716
Open contracting ID: ocds-b5fd17-a9a48ef6-10be-4c22-a03b-8dfa55b0d651
Source: Contracts Finder
Last checked: 12 October 2026

H M REVENUE & CUSTOMS. Facilities Management (FM) Services - West Region. Contract award, 25 November 2024. BidSkim, https://bidskim.com/tender/211158/facilities-management-fm-services-west-region (accessed 12 October 2026).