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Contract awardedFramework call-offFriends and family test

Friends and Family Test

Provision of a digital platform to facilitate the Friends and Family Test, enabling the collection, analysis, and reporting of patient experience data. The service includes software support for survey distribution and monitoring across clinical settings to ensure consistent patient feedback capture and performance reporting.

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Awarded value
£222k
As published
Published
1 July 2025
Awarded
30 June 2025
Civica
Contract length
48 months
Ends 30 June 2029

What the contract covers

Framework call-off

Provision of digital patient experience survey platforms and data analytics services to monitor and report on healthcare service feedback.

  • Provision of Family and Friends test to survey and monitor Patient Experience

Terms and requirements

Contract type
Framework call-off
Procedure
Selective procedure
Initial term
48 months
Contract dates
1 July 2025 to 30 June 2029
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
72000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Civica
  3. Contract starts
  4. Contract ends
The buyer

Lincolnshire Community Health Services NHS Trust

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
Locked
Friends and family test contracts, 24 months
Locked
Buys mostLocked
Contact details
Name
Locked
Email
Locked
Phone
Locked
Address
Locked
See everything Lincolnshire Community Health Services NHS Trust buys
The supplier

Civica

Contracts won, 24 months
Locked
Value won, 24 months
Locked
Buyers, 24 months
Locked
Size
Locked
Companies House number
Locked
Main buyersLocked
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Similar friends and family test contracts and prices

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Cite this contract

Link
https://bidskim.com/tender/216062/friends-and-family-test
Buyer reference
CF-3094500D0O000000rwimUAA
Open contracting ID
ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e
Last checked
5 November 2026

Lincolnshire Community Health Services NHS Trust. Friends and Family Test. Contract award, 1 July 2025. BidSkim, https://bidskim.com/tender/216062/friends-and-family-test (accessed 5 November 2026).