Contract awardedFramework call-offFriends and family test

IQVIA - Patient Experience System

Extension of an existing patient experience system contract. The service involves the ongoing licensing and support of a digital platform used for patient administration and experience tracking within a community health service environment.

Awarded value
£31k
As published
Published
11 December 2024
Awarded
6 November 2024
IQVIA
Contract length
12 months
Ends 31 March 2026

What the contract covers

Provision of patient experience software and administration systems to support clinical service delivery and patient feedback management within healthcare settings.

Terms and requirements

Procedure
Selective procedure
Initial term
12 months
Contract dates
1 April 2025 to 31 March 2026
Certifications asked for
None stated
Suitable for SMEs
Yes
CPV codes
48814200

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto IQVIA
  3. Contract starts
  4. Contract ends
The buyer

Cambridgeshire Community Services NHS Trust

Type
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The supplier

IQVIA

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/220419/iqvia-patient-experience-system
Buyer reference
CF-2714700D0O000000rwimUAA
Open contracting ID
ocds-b5fd17-b122a658-e8d6-47f8-97aa-1448f19a4fb5
Last checked
5 November 2026

Cambridgeshire Community Services NHS Trust. IQVIA - Patient Experience System. Contract award, 11 December 2024. BidSkim, https://bidskim.com/tender/220419/iqvia-patient-experience-system (accessed 5 November 2026).