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CP2639-25 Electronic Monitoring of Community Services

The contract provides a centralised electronic monitoring system for adult and community social care services. It requires real-time data collection at the point of service delivery and bidirectional data integration with existing case management systems, such as CareFirst, as well as external provider scheduling, rostering, and payroll software. The solution supports in-house social care reablement services across the county.

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Awarded value
£211k
As published
Published
13 May 2025
Awarded
6 May 2025
The Access Group
Contract length
36 months
Ends 31 May 2028

What the contract covers

Procurement of a centralised electronic monitoring system

Provision of electronic monitoring software systems for social care service delivery, including integration with case management and payroll platforms.

  • Electronic monitoring of community services delivered to Adult and Community Services by external providers.
  • Collection of data at the point of service delivery.
  • Electronic feeds to and from the Council's Case Management System, currently CareFirst.
  • Electronic feeds to and from providers' scheduling, rostering and payroll systems.

Terms and requirements

Contract type
Procurement of a centralised electronic monitoring system
Initial term
36 months
Contract dates
1 June 2025 to 31 May 2028
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto The Access Group
  3. Contract starts
  4. Contract ends
The buyer

Devon County Council

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The supplier

The Access Group

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Cite this contract

Link
https://bidskim.com/tender/249165/cp2639-25-electronic-monitoring-of-community-services
Buyer reference
DVNCC001-DN765534-96584035
Open contracting ID
ocds-b5fd17-c815da83-acc9-4edc-bac2-29623590b9b6
Last checked
5 November 2026

Devon County Council. CP2639-25 Electronic Monitoring of Community Services. Contract award, 13 May 2025. BidSkim, https://bidskim.com/tender/249165/cp2639-25-electronic-monitoring-of-community-services (accessed 5 November 2026).