PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only

Sellafield Ltd
North West
Selective procedure
3 September 2025 to 2 September 2027

Delivery of ICT service desk and end user support services as a bridging contract. The scope involves maintaining continuity of IT support operations for a complex industrial site environment, ensuring service availability and technical assistance for end users during the transition period.

Open the official notice

Awarded value: £13m; As published
Published: 9 July 2025
Awarded: 4 July 2025; Atos
Contract length: 24 months; Ends 2 September 2027

What the contract covers

Services contract

Provision of managed ICT service desk and end user support services for large-scale enterprise and industrial site operations.

Provision of ICT service desk services.
Provision of end user support services.

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 3 September 2025 to 2 September 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72222300

Services in this contract

Outsourced IT service deskMain service£194k typicalICT service desk and end user support

Lifecycle

Published
9 July 2025
Contract awardedto Atos
4 July 2025
Contract starts
3 September 2025
Contract ends
2 September 2027

The buyer

Sellafield Ltd

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
IT service desk contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Atos

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

See everything Atos has won

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Cite this contract

Link: https://bidskim.com/tender/260804/picts-contract-1-service-desk-and-end-user-support-bridging-contract-only
Buyer reference: CF-0246900D4L000000iAvzUAE
Open contracting ID: ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099
Last checked: 5 November 2026

Sellafield Ltd. PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only. Contract award, 9 July 2025. BidSkim, https://bidskim.com/tender/260804/picts-contract-1-service-desk-and-end-user-support-bridging-contract-only (accessed 5 November 2026).