Reablement Call Monitoring & Job Management System

Leicestershire County Council
East Midlands
1 November 2025 to 31 October 2028

Implementation and licensing of a digital job management and call monitoring system for reablement services. The solution facilitates real-time scheduling, task tracking, and communication for mobile care staff, ensuring efficient service delivery and operational oversight of reablement care pathways.

Open the official notice

Awarded value: £467k; As published
Published: 24 October 2025
Awarded: 24 October 2025; Totalmobile
Contract length: 36 months; Ends 31 October 2028

What the contract covers

Service contract

Provision of a cloud-based reablement call monitoring and job management software solution to support adult social care service delivery.

Reablement call monitoring and job management system

Terms and requirements

Contract type: Service contract
Initial term: 36 months
Contract dates: 1 November 2025 to 31 October 2028
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48000000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalReablement call monitoring and job management system

Lifecycle

Published
24 October 2025
Contract awardedto Totalmobile
24 October 2025
Contract starts
1 November 2025
Contract ends
31 October 2028

The buyer

Leicestershire County Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

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Contact details

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The supplier

Totalmobile

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/266235/reablement-call-monitoring-and-job-management-system
Buyer reference: LEICSCC001-DN795390-60797566
Open contracting ID: ocds-b5fd17-d5e9a92d-851f-48aa-907d-d793ed6b5403
Last checked: 5 November 2026

Leicestershire County Council. Reablement Call Monitoring & Job Management System. Contract award, 24 October 2025. BidSkim, https://bidskim.com/tender/266235/reablement-call-monitoring-and-job-management-system (accessed 5 November 2026).