Manchester Telepath 3rd Party Hardware Support

UK Health Security Agency
London
Selective procedure
31 July 2025 to 30 July 2027

Provision of third-party hardware support for the Telepath system. The contract covers ongoing maintenance and technical assistance for specific hardware components to ensure operational continuity and system reliability.

Open the official notice

Awarded value: £100k; As published
Published: 31 July 2025
Awarded: 31 July 2025; Softcat
Contract length: 24 months; Ends 30 July 2027

What the contract covers

Services contract

Provision of third-party hardware maintenance and technical support services for critical IT infrastructure and server systems.

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 31 July 2025 to 30 July 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72000000

Services in this contract

Multi-vendor IT hardware maintenanceMain service£99k typicalThird-party hardware support for Telepath system

Lifecycle

Published
31 July 2025
Contract awardedto Softcat
31 July 2025
Contract starts
31 July 2025
Contract ends
30 July 2027

The buyer

UK Health Security Agency

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Hardware break fix contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Softcat

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/271323/manchester-telepath-3rd-party-hardware-support
Buyer reference: CF-3132100D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42
Last checked: 5 November 2026

UK Health Security Agency. Manchester Telepath 3rd Party Hardware Support. Contract award, 31 July 2025. BidSkim, https://bidskim.com/tender/271323/manchester-telepath-3rd-party-hardware-support (accessed 5 November 2026).