Ends in 4 weeks
DDaT25576 - Hardware Support Contract
UK Shared Business Services (UK SBS) · London · 10-month contract
Held by Logicalis
Hardware break fix tenders and contracts
UK public sector, covering 600+ buyer sites
165 hardware break fix tenders and contracts, 31 this year.
Updated 4 November 2026 · compiled by BidSkim Limited · How we count
- Awarded a month£80k
- Contracts a month1.5
- Won by SMEs30%
- Renewing in 6 months3
- Live now1See them →
Hardware break fix contracts
Tap a region to see its contracts. Pick as many as you like.
35 contracts across the UK, of any size
Live now
1 hardware break fix opportunity is open now
- Pre-market8 Oct 2026UK1 - Pipeline Notice: Defence-wide ICT hardware and software maintenance, repair and support servicesMinistry of DefenceEst.£3m
- Awarded28 Aug 2026HPE MaintenanceWest Midlands Ambulance Service University NHS Foundation Trust · West MidlandsWon by Trustco PLC.£149k
- Awarded26 Aug 2026Provision of BreakFixDriver and Vehicle Licensing Agency · WalesWon by Softcat£18k
- Awarded25 Aug 2026AM_1204 Suministro de Partes, Consumibles y mantenimiento de equipos informáticosBritish CouncilWon by Comercializadora Landa Ltda£139k
- Awarded17 Jul 2026Dell Hardware Support & MaintenanceDigital Health and Care Wales · WalesWon by Computacenter£64k
- Awarded15 Jul 2026Single Source Maintenance RenewalMet Office · South WestWon by Computacenter£255k
- Awarded6 Jul 2026CNTR0011941 Extended Support & Maintenance 3 year ESADelt Shared Services Ltd · South WestWon by Park Place Technologies£152k
- Awarded29 May 2026Pre-Market Engagement - IT Hardware Maintenance and Support ServicesTranslink · Northern IrelandWon by Capita£3m
- Awarded13 May 2026Contract for Legacy Hardware Maintenance ContractCity and County of Swansea · WalesWon by One Source It Ltd£30k
- Awarded13 Mar 2026Laptop Chargeable Repairs - 2026/28National Audit Office · LondonWon by HP Inc£15k
- Awarded11 Mar 2026Provision of hardware break fix contractNational Oceanography Centre · South EastWon by Softcat£32k
- Awarded20 Feb 2026EMIS Web Connectivity Maintenance Support Service 2026-29Business Services Organisation (BSO) · Northern IrelandWon by Optum£960k
- Awarded12 Feb 2026DDaT26089- Hardware support & maintenanceUK Research and Innovation (UKRI) · South WestWon by OCF£33k
- Awarded14 Jan 2026DDaT25588 - Hardware Replacement Parts and SupportUK Shared Business Services (UK SBS) · South WestWon by Logicalis£99k
- Awarded13 Jan 2026DDaT25576 - Hardware Support ContractUK Shared Business Services (UK SBS) · LondonWon by Logicalis£51k
- Awarded28 Nov 2025DDaT25488 - Hardware Support ServicesUK Shared Business Services (UK SBS) · South WestWon by CDW£36k
- Awarded21 Oct 2025DDaT25453 - Hardware Support ServicesUK Research and Innovation (UKRI) · South WestWon by Oracle£14k
- Awarded24 Sep 2025GB-Sheffield: Laptop warrantyBritish Business Bank · Yorkshire and the HumberWon by XMA Limited£48k
- Awarded20 Aug 2025Bulldog Device Support (1 year)FCDO Services · South EastWon by Cyber1st Limited£36k
- Awarded4 Aug 2025Infrastructure Support & MaintenanceStudent Loans Company · ScotlandWon by Park Place Technologies£28k
- Awarded31 Jul 2025Manchester Telepath 3rd Party Hardware SupportUK Health Security Agency · LondonWon by Softcat£100k
- Awarded24 Jul 2025Third Party IT Hardware SupportUK Shared Business Services (UK SBS) · South WestWon by Softcat£64k
- Awarded8 Jul 2025Contract Award Notice for DIO Hardware Maintenance 2025to 2027Ministry of Defence · West MidlandsWon by Specialist Computer Centres (SCC)£667k
- Awarded2 Jul 2025PROVISION OF IT STORAGE, CONFIGURATION AND LOGISTICS SERVICES (HARDWARE AS A SERVICE)UK Sports Institute Ltd · North WestWon by Techary Ltd£33k
- Awarded16 May 2025IT Network Support & HW & SW Support AggregationCompanies House · WalesWon by Computacenter£317k
- Awarded1 Apr 2025Hardware Maintenance ServicesAnchor Hanover Group · Yorkshire and the HumberWon by Concorde Technology Group£122k
- Awarded28 Mar 2025Fujifilm - Maintenance and support services for 75 home reporting laptopNorfolk and Norwich University Hospitals NHS Foundation Trust · East of EnglandWon by FUJIFILM Healthcare UK£116k
- Awarded20 Mar 2025HP Chargeable repairs 25/26National Audit Office · LondonWon by HP Inc£15k
- Awarded13 Feb 2025C323726 Pulse Hardware & OpenVMS SoftwareNHS Blood and Transplant · South WestWon by Insight£2.2m
- Awarded31 Jan 2025Interim continuity of hardware support for network and infrastructureHome Office · LondonWon by Softcat£1.2m
- Awarded13 Jan 2025Hardware SupportNHS Business Services Authority · North EastWon by Service Express£16k
Where to bid
Where hardware break fix tenders are run
- TAP1 50%
- eTenderWales1 50%
Tenders published in the last year that name the bid portal they run on.
Softcat won the most hardware break fix contracts
Capita won the most by value. Each dot is one contract, coloured by who bought it.
Central governmentNHS and healthCouncilsEducationHousingOther buyers
| Rank | Contractor | Contracts won, by buyer | Contracts | Value won | Buyers | Share |
|---|---|---|---|---|---|---|
| 1 | Softcat London · See every contract | 6 | £1.7m | 6 | ||
| 2 | Computacenter Wales · See every contract | 3 | £572k | 3 | ||
| 3joint | Specialist Computer Centres (SCC) West Midlands · See every contract | 2 | £799k | 2 | ||
| 3joint | Park Place Technologies South West · See every contract | 2 | £180k | 2 | ||
| 3joint | Logicalis London · SME · See every contract | 2 | £150k | 1 | ||
| 3joint | HP Inc London · SME · See every contract | 2 | £30k | 1 | ||
| 7joint | Capita Northern Ireland · See every contract | 1 | £3m | 1 | ||
| 7joint | Insight South West · See every contract | 1 | £2.2m | 1 | ||
| 7joint | Celerity | 1 | £993k | 1 | ||
| 7joint | Optum Northern Ireland · See every contract | 1 | £960k | 1 |
14 more hardware break fix contractors ranked. See the full ranking →
Win hardware break fix contracts? Share your ranking.
Who buys
Central government bodies award 63% of hardware break fix contracts
Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.
4 buyers bought hardware break fix more than once in the last 2 years
Each dot is a buyer, by how many hardware break fix contracts it awarded in the last 2 years.
See who they are and when they usually buy →
Few and big, or many and small
Each dot is a buyer: how many hardware break fix contracts it awarded against what they were worth. The busiest and biggest are named.
Central governmentNHS and healthCouncilsEducationHousingOther buyers
Top buyers by contracts awarded
| Rank | Buyer | Contracts | Value |
|---|---|---|---|
| 1 | UK Shared Business Services (UK SBS) | 4 | £250k |
| 2 | UK Research and Innovation (UKRI) | 3 | £83k |
| 3 | Ministry of Defence | 2 | £1.7m |
| 4 | National Audit Office | 2 | £30k |
| 5 | Translink | 1 | £3m |
| 6 | NHS Blood and Transplant | 1 | £2.2m |
| 7 | Home Office | 1 | £1.2m |
| 8 | Business Services Organisation (BSO) | 1 | £960k |
| 9 | Companies House | 1 | £317k |
| 10 | Met Office | 1 | £255k |
114 hardware break fix contracts awarded since 2021
- 162021
- 232022
- 232023
- 182024
- 202025
- 142026 so far
Prices
Half of hardware break fix contracts are worth less than £99k
Central governmentNHS and healthCouncilsEducationHousingOther buyers
The 10 biggest hardware break fix contracts
- TranslinkCapita · 29 May 2026
- NHS Blood and TransplantInsight · 13 Feb 2025
- Home OfficeSoftcat · 31 Jan 2025
- Ministry of DefenceCelerity · 12 Sep 2025
- Business Services Organisation (BSO)Optum · 20 Feb 2026
- Ministry of DefenceSpecialist Computer Centres (SCC) · 8 Jul 2025
- Companies HouseComputacenter · 16 May 2025
- Met OfficeComputacenter · 15 Jul 2026
- Central government bodyUK-wide or not stated · January 2025
- NHS and health bodyUK-wide or not stated · May 2025
Renewing contracts
13 hardware break fix contracts come up for renewal in the next 12 months
3 in the next 6 months. The 3 ending soonest are shown in full.
Ends Jan 2027
C323726 Pulse Hardware & OpenVMS Software
NHS Blood and Transplant · South West · 2-year contract
Held by Insight
Ends Mar 2027
Provision of hardware break fix contract
National Oceanography Centre · South East · 1-year contract
Held by Softcat
Hardware break fix contract for a central government bodyUK-wide or not stated£1m or moreEnds May 2027
Hardware break fix contract for a central government bodyWest Midlands£100k to £1mEnds Jun 2027
Hardware break fix contract for an NHS bodyWalesUnder £100kEnds Jun 2027
Hardware break fix contract for an NHS bodyNorth EastUnder £100kEnds Jun 2027
Hardware break fix contract for a central government bodySouth West£100k to £1mEnds Jun 2027
Hardware break fix contract for a central government bodySouth WestUnder £100kEnds Jul 2027
Where and when
The South West awards the most hardware break fix contracts
Contracts by region and by month awarded. Click a region to filter the page.
FewerMore contracts
The regions as a table
| Region | Open now | Contracts | Value | Typical contract | Won the most | Bought the most | Renewing in 12 months |
|---|---|---|---|---|---|---|---|
| South West | 0 | 9 | £2.9m | £64k | – | UK Shared Business Services (UK SBS) and UK Research and Innovation (UKRI) (3 each) | 4 |
| London | 0 | 5 | £1.4m | £51k | Softcat and HP Inc (2 each) | National Audit Office (2) | 2 |
| Wales | 0 | 4 | £429k | £47k | Computacenter (2) | – | 1 |
| West Midlands | 0 | 3 | £948k | £149k | Specialist Computer Centres (SCC) (2) | – | 1 |
| Yorkshire and the Humber | 0 | 2 | £170k | – | – | – | 0 |
| South East | 0 | 2 | £68k | – | – | – | 1 |
| Northern Ireland | 0 | 2 | £4m | – | – | – | 0 |
| North East | 0 | 1 | £16k | – | – | – | 1 |
| North West | 0 | 1 | £33k | – | – | – | 0 |
| East of England | 0 | 1 | £116k | – | – | – | 0 |
| Scotland | 0 | 1 | £28k | – | – | – | 0 |
| East Midlands | 0 | 0 | Not published | – | – | – | 0 |
Often bought with hardware break fix
Related services
Key findings
- £80k a month
of hardware break fix contracts awarded.
Typical contract £64k x 1.3 contracts a month, last 12 months. - 1.5
hardware break fix contracts are awarded in a typical month.
35 contracts in the last 2 years. - 3
hardware break fix contracts come up for renewal in the next 6 months.
Recurring contracts with a named supplier and a published end date before 4 May 2027. - 30%
of hardware break fix contracts are won by SMEs.
As recorded by the buyer, on 33 award notices.
How many hardware break fix tenders and contracts are there?
| Since November 2021 | Last 12 months | |
|---|---|---|
| Notices published | 165 | 31 |
| Contracts awarded | 104 | 15 |
16 hardware break fix contracts and frameworks end in the next 12 months, 13 of them recurring services. In the last two years, 28 buyers awarded hardware break fix contracts to 24 suppliers.
Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count
Questions
How many hardware break fix contracts does the UK public sector award?
35 in the 2 years to 4 November 2026, from 28 public buyers.
How much is a typical public sector hardware break fix contract worth?
The median is £99k, and 77% are worth less than £250k.
Who wins the most public sector hardware break fix contracts?
Softcat won the most (6). Capita won the most by value (£3m).
Which buyers award the most hardware break fix contracts?
Central government bodies award 63% of them.
Which part of the UK awards the most hardware break fix contracts?
The South West: 9 of 35 in the 2 years to 4 November 2026, then London (5) and Wales (4).
How many hardware break fix contracts come up for renewal in the next 12 months?
13 contracts end and are likely to be re-let, the first on 30 November 2026. Another 3 ending are one-off work.
What is included
A break/fix and support contract covering a mixed estate of IT hardware from several manufacturers, delivered by one maintenance provider.
- Break/fix repair across a mixed device estate
- Support contracts for an itemised list of hardware
- Third-party maintenance of out-of-warranty equipment
What is not included
- Maintenance of servers and storage only (see Servers and storage)
- Printer and MFD maintenance (see Printers, MFDs and managed print)
- EPOS hardware support (see Point of sale systems)
- Network equipment maintenance (see Network switches)
- Outsourced managed IT covering desk, devices and infrastructure (see IT outsourcing)