Interim continuity of hardware support for network and infrastructure

Home Office
London
Direct award
1 February 2025 to 31 January 2026

This contract provides short-term hardware support for existing network and infrastructure components. It serves as a bridge to maintain service levels while longer-term commercial arrangements are finalised.

Open the official notice

Awarded value: £1.2m; As published
Published: 27 February 2025
Awarded: 31 January 2025; Softcat
Contract length: 12 months; Ends 31 January 2026

What the contract covers

Services contract

Provision of interim hardware support and maintenance services for enterprise network and IT infrastructure to ensure operational business continuity.

Terms and requirements

Contract type: Services contract
Procedure: Direct award
Initial term: 12 months
Contract dates: 1 February 2025 to 31 January 2026
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 32424000

Services in this contract

Multi-vendor IT hardware maintenanceMain service£99k typicalInterim hardware support for network and infrastructure

Lifecycle

Published
27 February 2025
Contract awardedto Softcat
31 January 2025
Contract starts
1 February 2025
Contract ends
31 January 2026

The buyer

Home Office

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Hardware break fix contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

Softcat

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/278624/interim-continuity-of-hardware-support-for-network-and-infrastructure
Buyer reference: tender_479312/1452511
Open contracting ID: ocds-b5fd17-dffe25ea-869d-4549-81c6-4c8a66fe35c1
Last checked: 5 November 2026

Home Office. Interim continuity of hardware support for network and infrastructure. Contract award, 27 February 2025. BidSkim, https://bidskim.com/tender/278624/interim-continuity-of-hardware-support-for-network-and-infrastructure (accessed 5 November 2026).