Fujifilm - Maintenance and support services for 75 home reporting laptop

Norfolk and Norwich University Hospitals NHS Foundation Trust
East of England
Direct award
1 April 2025 to 31 March 2026

Maintenance and support for 75 home reporting laptops, including all parts, labour, and travel. The service requires telephone and email response within one hour, remote support within four hours, and best-effort on-site response within 16 business hours. The contract includes bi-annual on-site PC health checks, monitor calibration, and IPEM QA checks with formal reporting.

Open the official notice

Awarded value: £116k; As published
Published: 27 March 2025
Awarded: 28 March 2025; FUJIFILM Healthcare UK
Contract length: 12 months; Ends 31 March 2026

What the contract covers

Provision of comprehensive maintenance and technical support services for medical imaging reporting laptops and associated diagnostic hardware.

Terms and requirements

Procedure: Direct award
Initial term: 11 months
Contract dates: 1 April 2025 to 31 March 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 50420000, 50240000

Services in this contract

Multi-vendor IT hardware maintenanceMain service£99k typicalSupport and maintenance of 75 radiology home reporting laptops

Lifecycle

Published
27 March 2025
Contract awardedto FUJIFILM Healthcare UK
28 March 2025
Contract starts
1 April 2025
Contract ends
31 March 2026

The buyer

Norfolk and Norwich University Hospitals NHS Foundation Trust

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The supplier

FUJIFILM Healthcare UK

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Cite this contract

Link: https://bidskim.com/tender/320016/fujifilm-maintenance-and-support-services-for-75-home-reporting-laptop
Buyer reference: C346078
Open contracting ID: ocds-h6vhtk-04f994
Last checked: 5 November 2026

Norfolk and Norwich University Hospitals NHS Foundation Trust. Fujifilm - Maintenance and support services for 75 home reporting laptop. Contract award, 27 March 2025. BidSkim, https://bidskim.com/tender/320016/fujifilm-maintenance-and-support-services-for-75-home-reporting-laptop (accessed 5 November 2026).