Provision of hardware break fix contract

National Oceanography Centre
South East
Selective procedure
7 March 2026 to 6 March 2027

Provision of hardware maintenance and break-fix services for IT server room equipment located in Southampton and Liverpool. The contract covers all hardware that is currently out of manufacturer warranty, ensuring ongoing operational support for critical server infrastructure.

Open the official notice

Awarded value: £32k; As published
Published: 14 July 2026
Awarded: 11 March 2026; Softcat
Contract length: 12 months; Ends 6 March 2027

What the contract covers

Framework call-off contract

Provision of hardware maintenance and break-fix support services for IT server room infrastructure and out-of-warranty computer equipment.

Hardware maintenance and break/fix services for all NOC hardware that is out of manufacturer warranty within the Southampton and Liverpool IT server rooms

Terms and requirements

Contract type: Framework call-off contract
Procedure: Selective procedure
Initial term: 12 months
Contract dates: 7 March 2026 to 6 March 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 50312000

Services in this contract

Multi-vendor IT hardware maintenanceMain service£99k typicalBreak/fix maintenance of out-of-warranty NOC hardware in two server rooms

Lifecycle

Published
14 July 2026
Contract awardedto Softcat
11 March 2026
Contract starts
7 March 2026
Contract ends
6 March 2027

The buyer

National Oceanography Centre

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Hardware break fix contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Softcat

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3638179/provision-of-hardware-break-fix-contract
Buyer reference: 2025PRNOC-1030
Open contracting ID: ocds-b5fd17-2ab7e5d2-c588-43ff-ba94-99b169e91816
Last checked: 5 November 2026

National Oceanography Centre. Provision of hardware break fix contract. Contract award, 14 July 2026. BidSkim, https://bidskim.com/tender/3638179/provision-of-hardware-break-fix-contract (accessed 5 November 2026).