Premier support contracts
UK public sector · 79 contracts awarded in the 12 months to 6 October 2026
Covering 600+ buyer portals · 5 years of records · Updated 6 October 2026 · How we count
- Contracts awarded
- 79
- Last 12 months
- Median contract
- £266k
- Recorded value
- Recorded value
- £82.4m
- 77 of 77 main-service contracts have a published value
- Buyers
- 71
- Suppliers
- 12
40 premier support contracts ending in the next 12 months
See which ones
BidSkim assigns contracts to services from the notice text. How services are assigned
What stands out
- The five suppliers that won the most premier support contracts took 91% of them (72 of 79).
- The median contract, £266k, is 2.4 times the median across it & software contracts (£110k).
- Home Office awarded 4% of the premier support contracts (3 of 79).
Who buys premier support
By contracts awarded, the 12 months to 6 October 2026.
- 1Home Office3 contracts£14.6m
- 2Department for Work and Pensions2 contracts£33.5m
- 3Driver and Vehicle Licensing Agency2 contracts£9.4m
- 4Sellafield Ltd2 contracts£1.3m
- 5Department for Business and Trade2 contracts£942k
- 6Walsall Council e-Tendering2 contracts£823k
- 7BANK OF ENGLAND2 contracts£663k
- 8Department for Environment, Food and Rural Affairs1 contract£2.0m
- 9Financial Conduct Authority1 contract£1.3m
- 10University of Leicester1 contract£1.1m
Top premier support contractors by contracts won
The 12 months to 6 October 2026.
- 1Microsoft41 contracts£21.2m
- 2Oracle24 contracts£49.1m
- 3Softcat3 contracts£374k
- 4Insight2 contracts£418k
- 5Phoenix Software2 contracts£310k
- 6Support Revolution Limited1 contract£8.9m
- 7Transparity1 contract£1.0m
- 8Amazon EU S.à.r.l, UK Branch1 contract£414k
- 9Bridgeall1 contract£204k
- 10Trustmarque1 contract£165k
Latest and largest awards
Each links to the official notice.
Latest
Northern Gas Networks to Amazon EU S.à.r.l, UK Branch · Awarded 19 August 2026
Driver and Vehicle Licensing Agency to Microsoft · Awarded 5 August 2026
Highways England to Microsoft · Awarded 31 July 2026
University of Leicester to Microsoft · Awarded 28 July 2026
Warwickshire County Council to Trustmarque · Awarded 27 July 2026
London Borough of Croydon to Microsoft · Awarded 22 July 2026
University Hospitals Birmingham NHS Foundation Trust to Oracle · Awarded 13 July 2026
Provision of Microsoft Unified Enterprise Support Services (official notice, opens in a new tab)
£380k
Maritime and Coastguard Agency to Microsoft · Awarded 9 July 2026
Surrey County Council to XMA Limited · Awarded 2 July 2026
The Insolvency Service to Microsoft · Awarded 29 June 2026
Largest
Department for Work and Pensions to Oracle · Awarded 16 January 2026
Home Office to Support Revolution Limited · Awarded 10 April 2026
Driver and Vehicle Licensing Agency to Oracle · Awarded 12 February 2026
Home Office to Oracle · Awarded 6 February 2026
Department for Work and Pensions to Microsoft · Awarded 31 March 2026
Contracts awarded by quarter
Where the contracts were awarded
England 74 · Wales 4 · Northern Ireland 1
What is included
Enterprise-wide technical support contracts with a major software vendor, covering reactive problem resolution and proactive services across that vendor's products, or a third-party alternative.
- Microsoft Unified Support
- Microsoft premier and problem-resolution support
- Oracle on-premise software support
What is not included
- Support renewal for one named product -> the service for that product
- Database administration -> it.data.database-software-and-support
- Hardware support -> it.hw.servers-and-storage
- Microsoft licence agreements -> it.ent.microsoft-licensing