HM Coastguard Alerting and Tasking

Maritime and Coastguard Agency
Selective procedure
15 May 2025 to 14 May 2028

Maintenance and support of an existing alerting and tasking solution for Coastguard Rescue Officers and Full-time Officers. The service facilitates the instant transmission of incident information from the operations room via SMS and email. This contract serves as a bridge to maintain operational continuity while a new solution is developed in alignment with the MCA IT Strategy 2025-2028.

Open the official notice

Awarded value: £346k; As published
Published: 29 April 2025
Awarded: 25 April 2025; Softcat
Contract length: 36 months; Ends 14 May 2028

What the contract covers

Service contract

Provision of critical incident alerting and tasking software solutions for emergency services, including automated SMS and email notification systems.

Maintain the existing Alerting and Tasking solution for instant SMS and email notification of Coastguard incidents to Coastguard Rescue Officers and Full-time Officers (FTO), with informative messages sent directly from the operations room

Terms and requirements

Contract type: Service contract
Procedure: Selective procedure
Initial term: 36 months
Contract dates: 15 May 2025 to 14 May 2028
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 35712000

Services in this contract

Emergency services duty management, availability and responder alertingMain service£152k typicalCoastguard alerting and tasking service support renewal

Lifecycle

Published
29 April 2025
Contract awardedto Softcat
25 April 2025
Contract starts
15 May 2025
Contract ends
14 May 2028

The buyer

Maritime and Coastguard Agency

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The supplier

Softcat

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Cite this contract

Link: https://bidskim.com/tender/277314/hm-coastguard-alerting-and-tasking
Buyer reference: tender_466495/1475684
Open contracting ID: ocds-b5fd17-dee7baad-434a-4282-b657-a7337d9d068c
Last checked: 5 November 2026

Maritime and Coastguard Agency. HM Coastguard Alerting and Tasking. Contract award, 29 April 2025. BidSkim, https://bidskim.com/tender/277314/hm-coastguard-alerting-and-tasking (accessed 5 November 2026).