National patient experience Survey

East Suffolk and North Essex NHS Foundation Trust
East of England
Direct award
20 February 2026 to 19 February 2027

Delivery of a national patient experience survey programme, involving the design, distribution, and analysis of patient feedback data. The service requires robust data handling and reporting capabilities to support clinical quality improvement and patient engagement initiatives within an NHS foundation trust environment.

Open the official notice

Awarded value: £15k; As published
Published: 14 April 2026
Awarded: 16 February 2026; Patient Perspective
Contract length: 12 months; Ends 19 February 2027

What the contract covers

Survey service

Provision of patient experience survey services, including data collection, analysis, and reporting for NHS healthcare providers and clinical teams.

Conduct the National Patient Experience Survey during the contracted period.

Terms and requirements

Contract type: Survey service
Procedure: Direct award
Initial term: 12 months
Extensions: 12 months
Longest it can run: 24 months
Contract dates: 20 February 2026 to 19 February 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 79311000

Services in this contract

Patient experience and Friends and Family Test feedbackMain service£79k typicalNational patient experience survey conducted for an NHS trust

Lifecycle

Published
14 April 2026
Contract awardedto Patient Perspective
16 February 2026
Contract starts
20 February 2026
Contract ends
19 February 2027

The buyer

East Suffolk and North Essex NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Friends and family test contracts, 24 months: Locked

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Contact details

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Email: Locked
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The supplier

Patient Perspective

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Companies House number: Locked

Main buyers

Contact details

Email: Locked

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Cite this contract

Link: https://bidskim.com/tender/2866324/national-patient-experience-survey
Buyer reference: ESNEFT3152
Open contracting ID: ocds-h6vhtk-0681cd
Last checked: 5 November 2026

East Suffolk and North Essex NHS Foundation Trust. National patient experience Survey. Contract award, 14 April 2026. BidSkim, https://bidskim.com/tender/2866324/national-patient-experience-survey (accessed 5 November 2026).