Duty Management Software Support & Maintenance Provision

Lincolnshire Police
East Midlands
Selective procedure
1 September 2025 to 31 August 2026

Provision of annual support and maintenance services for the Crown Duty Management System (DMS). This contract covers the operational upkeep, technical assistance, and software maintenance required to ensure the continued functionality of the existing duty management platform for the specified 12-month period.

Open the official notice

Awarded value: £75k; As published
Published: 25 September 2025
Awarded: 1 September 2025; Crown Computing
Contract length: 12 months; Ends 31 August 2026

What the contract covers

Call-off from a framework agreement

Provision of ongoing software support, maintenance, and technical services for the Crown Duty Management System (DMS) software platform.

Provision and Support of Crown Duty Management System DMS

Terms and requirements

Contract type: Call-off from a framework agreement
Procedure: Selective procedure
Initial term: 12 months
Contract dates: 1 September 2025 to 31 August 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Goods
CPV codes: 48100000

Services in this contract

Emergency services duty management, availability and responder alertingMain service£152k typicalSupport and maintenance of police Crown Duty Management System

Lifecycle

Published
25 September 2025
Contract awardedto Crown Computing
1 September 2025
Contract starts
1 September 2025
Contract ends
31 August 2026

The buyer

Lincolnshire Police

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Duty management software contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Crown Computing

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Similar duty management software contracts and prices

4 duty management software contracts were awarded in the East Midlands in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/297050/duty-management-software-support-and-maintenance-provision
Buyer reference: CCM/1352
Open contracting ID: ocds-b5fd17-eead614f-7448-4e76-8c29-bea2184f7f4a
Last checked: 5 November 2026

Lincolnshire Police. Duty Management Software Support & Maintenance Provision. Contract award, 25 September 2025. BidSkim, https://bidskim.com/tender/297050/duty-management-software-support-and-maintenance-provision (accessed 5 November 2026).