Human Resources Management & Rostering System

West Yorkshire Fire and Rescue Service
Yorkshire and the Humber
Open procedure
27 April 2026 to 31 March 2029

Implementation of a combined HR and rostering system designed to enhance operational efficiency and user experience. The solution must support the full employee lifecycle, providing managers and people specialists with tools to streamline workforce management and improve internal people processes.

Open the official notice

Awarded value: Not published
Published: 22 April 2025
Awarded: 27 April 2026; Infographics UK Ltd
Contract length: 35 months; Ends 31 March 2029

What the contract covers

Services contract

Provision of an integrated human resources management and staff rostering software solution to support employee lifecycle and operational workforce processes.

Combined HR/people system and rostering system

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 12 months + 12 months
Longest it can run: 60 months
Contract dates: 27 April 2026 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 48000000, 72500000, 72000000

Services in this contract

HR and payroll systemMain service£325k typicalReplacement HR and people system for a fire and rescue service
Emergency services duty management, availability and responder alerting£152k typicalRostering system for a fire and rescue service, bought alongside the HR system

Lifecycle

Published
22 April 2025
Contract awardedto Infographics UK Ltd
27 April 2026
Contract starts
27 April 2026
Contract ends
31 March 2029

The buyer

West Yorkshire Fire and Rescue Service

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Duty management software contracts, 24 months: Locked

Buys most

Contact details

Email: Locked
Website: Locked
Address: Locked

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The supplier

Infographics UK Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked

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Cite this contract

Link: https://bidskim.com/tender/320777/human-resources-management-and-rostering-system
Buyer reference: WYFRS0181
Open contracting ID: ocds-h6vhtk-05055e
Last checked: 5 November 2026

West Yorkshire Fire and Rescue Service. Human Resources Management & Rostering System. Contract award, 22 April 2025. BidSkim, https://bidskim.com/tender/320777/human-resources-management-and-rostering-system (accessed 5 November 2026).