Gartan Availability (Electronic Retained Availability System) Cloud Hosting Contract

Northern Ireland Fire and Rescue Service
Northern Ireland
Direct award
21 May 2025 to 31 December 2026

The contract covers the continued cloud hosting, licensing, and maintenance of the Gartan Availability system used to manage approximately 900 on-call personnel. This is a bridge contract to ensure operational continuity while a new crewing and payments system is procured. The scope includes hosting from May 2025 to December 2025, followed by a further 12-month period of hosting and licensing, with an optional 12-month extension.

Open the official notice

Awarded value: £345k; As published
Published: 9 May 2025
Awarded: 21 May 2025; Gartan Technologies and Gartner UK Limited
Contract length: 19 months; Ends 31 December 2026

What the contract covers

Software hosting, licensing and support services

Provision of cloud hosting, software licensing, and technical support services for an electronic retained availability management system.

Cloud hosting for the Electronic Retained Availability system (ERAS)
Licensing, support and maintenance for the Electronic Retained Availability system

Terms and requirements

Contract type: Software hosting, licensing and support services
Procedure: Direct award
Initial term: 20 months
Extensions: 12 months
Longest it can run: 32 months
Contract dates: 21 May 2025 to 31 December 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72000000

Services in this contract

Emergency services duty management, availability and responder alertingMain service£152k typicalGartan retained firefighter availability system licensing, cloud hosting and support

Lifecycle

Published
9 May 2025
Contract awardedto Gartan Technologies and Gartner UK Limited
21 May 2025
Contract starts
21 May 2025
Contract ends
31 December 2026

The buyer

Northern Ireland Fire and Rescue Service

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Duty management software contracts, 24 months: Locked

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Contact details

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Address: Locked

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The suppliers

Gartan Technologies

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Gartner UK Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/321401/gartan-availability-electronic-retained-availability-system-cloud-hosting-contra
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-050f4d
Last checked: 5 November 2026

Northern Ireland Fire and Rescue Service. Gartan Availability (Electronic Retained Availability System) Cloud Hosting Contract. Contract award, 9 May 2025. BidSkim, https://bidskim.com/tender/321401/gartan-availability-electronic-retained-availability-system-cloud-hosting-contra (accessed 5 November 2026).