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Contract awardedFramework call-offWheelchair services

Provision of Wheelchairs, Wheelchair Services and Technical Assistance to DMRC

Nationwide provision of wheelchair services including remote and in-person clinical assessments, urgent technical support, annual servicing, and delivery of long-term and short-term loan equipment. The service requires maintaining a stock of approximately 40 loan chairs, managing urgent repairs within three working days, and coordinating the transfer of patient care to local NHS services. Suppliers must adhere to high-level cyber security controls as defined by DEF Stan 05-138.

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Awarded value
£1.7m
As published
Published
20 August 2025
Awarded
31 March 2026
Blatchford
Contract length
36 months
Ends 31 March 2029

What the contract covers

Framework call-off contract

Provision of comprehensive wheelchair services, including clinical assessments, technical support, maintenance, and supply of mobility equipment for rehabilitation patients.

  • Carry out patient assessments for wheelchairs and pressure cushions/accessories remotely by telephone or video teleconferencing and by visiting inpatients at Queen Elizabeth Hospital or other locations.
  • Provide urgent technical support when the wheelchair is unsafe or unusable.
  • Order long-term-use wheelchairs, cushions and associated parts.
  • Provide annual wheelchair servicing for the duration of the patient’s time within the military.
  • Complete urgent repairs within 3 working days of being reported.
  • Provide a rolling review programme for the patient’s needs.
  • Provide access to required wheelchair seating models, accessories and parts on a case-by-case basis.
  • Deliver and set up the wheelchair, including pressure cushion/accessories, at the patient’s location and provide user guides.
  • Maintain, clinically clean and repair approximately 40 existing short-term loan chairs and pressure cushions based at DMRC Stanford Hall.
  • Transfer wheelchair users’ care to local NHS wheelchair services through referral and liaison, providing the information and advice required for a smooth transition.

Terms and requirements

Contract type
Framework call-off contract
Procedure
Open procedure
Initial term
36 months
Extensions
24 months + 24 months
Longest it can run
84 months
Contract dates
1 April 2026 to 31 March 2029
Certifications asked for
DEF Stan 05-138
Lots
1
Suitable for SMEs
Yes
Category
Services
CPV codes
50421100, 33193120, 33193220, 33193000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Blatchford
  3. Contract starts
  4. Contract ends
The buyer

Ministry of Defence

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The supplier

Blatchford

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Cite this contract

Link
https://bidskim.com/tender/326118/provision-of-wheelchairs-wheelchair-services-and-technical-assistance-to-dmrc
Buyer reference
712431450
Open contracting ID
ocds-h6vhtk-058b6a
Last checked
5 November 2026

Ministry of Defence. Provision of Wheelchairs, Wheelchair Services and Technical Assistance to DMRC. Contract award, 20 August 2025. BidSkim, https://bidskim.com/tender/326118/provision-of-wheelchairs-wheelchair-services-and-technical-assistance-to-dmrc (accessed 5 November 2026).