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Licencing and support for Webroster

Provision of ongoing software licensing and technical support for the Webroster call monitoring and scheduling system used within adult social care services. This contract covers the maintenance and operational support of the existing platform to ensure continuity of care delivery and workforce management.

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Awarded value
£44k
As published
Published
10 October 2025
Awarded
11 September 2025
The Access Group
Contract length
12 months
Ends 19 November 2026

What the contract covers

Software licensing and support service

Provision of software licensing and technical support services for adult social care call monitoring and staff scheduling management systems.

  • Licensing for Webroster, a call monitoring and scheduling system for adult social care

Terms and requirements

Contract type
Software licensing and support service
Procedure
Direct award
Initial term
12 months
Contract dates
20 November 2025 to 19 November 2026
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto The Access Group
  3. Contract starts
  4. Contract ends
The buyer

Rhondda Cynon Taf County Borough Council

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The supplier

The Access Group

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Cite this contract

Link
https://bidskim.com/tender/328691/licencing-and-support-for-webroster
Buyer reference
ecm 151503
Open contracting ID
ocds-h6vhtk-05ac89
Last checked
5 November 2026

Rhondda Cynon Taf County Borough Council. Licencing and support for Webroster. Contract award, 10 October 2025. BidSkim, https://bidskim.com/tender/328691/licencing-and-support-for-webroster (accessed 5 November 2026).