NHT Survey 2024 & CQC Benchmarking Network Membership

Darlington Borough Council
North East
Direct award
1 April 2025 to 31 March 2029

Subscription to the NHT (National Highways and Transport) Survey and the CQC (Corporate Quality and Customer) Benchmarking Network. The service provides comparative performance data, survey analysis, and benchmarking tools to support local authority service improvement and strategic planning over a four-year period.

Open the official notice

Awarded value: Not published
Published: 31 October 2025
Awarded: 1 April 2025; Building Software Ltd
Contract length: 48 months; Ends 31 March 2029

What the contract covers

Provision of public sector benchmarking services, performance survey data, and membership access to the CQC Benchmarking Network for local authorities.

NHT Survey 2024
Membership of the CQC Benchmarking Network

Terms and requirements

Procedure: Direct award
Initial term: 48 months
Contract dates: 1 April 2025 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 98100000

Services in this contract

Resident, tenant and customer satisfaction surveysMain service£68k typicalNHT public satisfaction survey 2024 for the council
Performance and cost benchmarking£53k typicalMembership of a benchmarking network

Lifecycle

Published
31 October 2025
Contract awardedto Building Software Ltd
1 April 2025
Contract starts
1 April 2025
Contract ends
31 March 2029

The buyer

Darlington Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Performance benchmarking contracts, 24 months: Locked

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Contact details

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Address: Locked

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The supplier

Building Software Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked

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Cite this contract

Link: https://bidskim.com/tender/332235/nht-survey-2024-and-cqc-benchmarking-network-membership
Buyer reference: PB2025-00016
Open contracting ID: ocds-h6vhtk-05d7b5
Last checked: 5 November 2026

Darlington Borough Council. NHT Survey 2024 & CQC Benchmarking Network Membership. Contract award, 31 October 2025. BidSkim, https://bidskim.com/tender/332235/nht-survey-2024-and-cqc-benchmarking-network-membership (accessed 5 November 2026).