Direct Payments Support & Payroll Service

London Borough of Bromley
London
Direct award
2 February 2026 to 10 November 2027

The service provides payroll processing for personal assistants, including a basic service for timesheet calculation and a holding service for managing client funds. It supports individuals in maintaining control over their care packages and employment responsibilities. The contract is designed to ensure continuity of service for vulnerable clients following the insolvency of the previous provider.

Open the official notice

Awarded value: £564k; As published
Published: 10 November 2025
Awarded: 2 February 2026; Disability Direct and The Disability Syndicate
Contract length: 21 months; Ends 10 November 2027

What the contract covers

Service contract

Provision of direct payment support and payroll management services for individuals managing personal care budgets and personal assistant employment.

Support clients' day-to-day control of their money and support packages
Support informed choices about how eligible care needs are met and how available resources are matched to those needs
Calculate pay information from signed timesheets under the basic payroll service
Under the holding payroll service, hold monies on behalf of more vulnerable and less able clients and make payments on behalf of the client

Terms and requirements

Contract type: Service contract
Procedure: Direct award
Initial term: 21 months
Contract dates: 2 February 2026 to 10 November 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Suitable for charities and social enterprises: Yes
CPV codes: 85000000, 98000000

Services in this contract

Direct payment support, brokerage and support planningMain service£474k typicalDirect payments support with basic and holding payroll service

Lifecycle

Published
10 November 2025
Contract awardedto Disability Direct and The Disability Syndicate
2 February 2026
Contract starts
2 February 2026
Contract ends
10 November 2027

The buyer

London Borough of Bromley

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Direct payments payroll contracts, 24 months: Locked

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Contact details

Email: Locked
Website: Locked
Address: Locked

See everything London Borough of Bromley buys

The suppliers

Disability Direct

Contracts won, 24 months: Locked
Value won, 24 months: Locked

The Disability Syndicate

Contracts won, 24 months: Locked
Value won, 24 months: Locked

See everything they have won

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Cite this contract

Link: https://bidskim.com/tender/333759/direct-payments-support-and-payroll-service
Buyer reference: CDB10771
Open contracting ID: ocds-h6vhtk-05ddbf
Last checked: 5 November 2026

London Borough of Bromley. Direct Payments Support & Payroll Service. Contract award, 10 November 2025. BidSkim, https://bidskim.com/tender/333759/direct-payments-support-and-payroll-service (accessed 5 November 2026).