QMinder Consultancy Support

London Metropolitan University
London
Direct award
1 August 2025 to 1 August 2026

The service provides comprehensive enquiry management support for students experiencing issues with hardware, mobile services, or logistics. The scope focuses on delivering a responsive, accessible, and student-friendly support experience for technical and logistical queries within a university environment.

Open the official notice

Awarded value: £26k; As published
Published: 27 November 2025
Awarded: 1 August 2025; Qminder Limited
Contract length: 12 months; Ends 1 August 2026

What the contract covers

Enquiry management service

Provision of specialist enquiry management and consultancy services to support student hardware, mobile services, and associated logistics requirements.

A comprehensive Enquiry Management Service for students experiencing issues or requiring assistance related to hardware, mobile services, or associated logistics

Terms and requirements

Contract type: Enquiry management service
Procedure: Direct award
Initial term: 12 months
Contract dates: 1 August 2025 to 1 August 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 71356200, 71356300

Services in this contract

Outsourced IT service deskMain service£194k typicalStudent enquiry service for hardware and mobile issues

Lifecycle

Published
27 November 2025
Contract awardedto Qminder Limited
1 August 2025
Contract starts
1 August 2025
Contract ends
1 August 2026

The buyer

London Metropolitan University

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
IT service desk contracts, 24 months: Locked

Buys most

Contact details

Email: Locked
Website: Locked
Address: Locked

See everything London Metropolitan University buys

The supplier

Qminder Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

Contact details

Email: Locked

See everything Qminder Limited has won

Similar IT service desk contracts and prices

11 IT service desk contracts were awarded in London in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/336838/qminder-consultancy-support
Buyer reference: LMU2025-1901
Open contracting ID: ocds-h6vhtk-05e9ee
Last checked: 5 November 2026

London Metropolitan University. QMinder Consultancy Support. Contract award, 27 November 2025. BidSkim, https://bidskim.com/tender/336838/qminder-consultancy-support (accessed 5 November 2026).