Contract awardedDirect payments payroll

Direct Payment Support Services (AACC)

The service provides person-centred support for individuals managing direct payments or personal health budgets to employ personal assistants. Key activities include providing legal and employment advice, customisable contract templates, safe recruitment guidance, DBS check facilitation, and access to payroll and insurance services. The provider operates a PA recruitment platform and works collaboratively to shape local policy, requiring a flexible and innovative approach to service delivery.

Awarded value
£303k
As published
Published
1 December 2025
Awarded
13 February 2026
Independent Lives
Contract length
14 months
Ends 31 March 2027

What the contract covers

Service contract

Provision of specialist support services for individuals managing direct payments and personal health budgets, including recruitment, payroll, and employment advice.

  • Person-centred support for individuals managing Direct Payments or Personal Health Budgets for employing Personal Assistants.
  • Tailored guidance, budgeting assistance, legal and employment advice, and customisable contracts and job descriptions.
  • Safe recruitment support including DBS checks and eligibility verification, with data protection compliance.
  • PA training, dispute resolution, and access to payroll and insurance services.
  • Recruitment through the PA Pages platform and collaborative work to shape local policy.

Terms and requirements

Contract type
Service contract
Procedure
Direct award
Initial term
13 months
Extensions
12 months
Longest it can run
25 months
Contract dates
13 February 2026 to 31 March 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
79000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Independent Lives
  3. Contract starts
  4. Contract ends
The buyer

NHS Surrey and Sussex Integrated Care Board

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The supplier

Independent Lives

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/337433/direct-payment-support-services-aacc
Buyer reference
ocds-h6vhtk-05ec4a
Open contracting ID
ocds-h6vhtk-05ec4a
Last checked
5 November 2026

NHS Surrey and Sussex Integrated Care Board. Direct Payment Support Services (AACC). Contract award, 1 December 2025. BidSkim, https://bidskim.com/tender/337433/direct-payment-support-services-aacc (accessed 5 November 2026).