Contract awardedChatbots

Hampshire local authority pilot chatbot FRA084 (Lot1)

Waste and Resources Action Programme (WRAP)
South East
Invited to quote
22 December 2025 to 27 March 2026

Development of a WhatsApp chatbot experience as part of a local authority pilot intervention. The solution must integrate with existing print, web, and social media materials to drive public awareness of food waste and recycling. The project is a time-bound pilot with a specific focus on user interaction and campaign support.

Open the official notice

Awarded value: £12k; As published
Published: 22 December 2025
Awarded: 19 December 2025; Whistlejacket London
Contract length: 3 months; Ends 27 March 2026

What the contract covers

Design and development of a WhatsApp chatbot to support public engagement campaigns regarding food waste and recycling initiatives.

Design and build a WhatsApp chatbot experience as a key part of the intervention
Deliver the chatbot for use alongside print, web and social materials to increase the salience of food waste and the importance of recycling

Terms and requirements

Procedure: Invited to quote
Initial term: 3 months
Contract dates: 22 December 2025 to 27 March 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 90700000

Services in this contract

Chatbots and conversational AI assistantsMain service£87k typicalDesign and build of a WhatsApp chatbot for a recycling intervention

Lifecycle

Published
22 December 2025
Contract awardedto Whistlejacket London
19 December 2025
Contract starts
22 December 2025
Contract ends
27 March 2026

The buyer

Waste and Resources Action Programme (WRAP)

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The supplier

Whistlejacket London

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Cite this contract

Link: https://bidskim.com/tender/341103/hampshire-local-authority-pilot-chatbot-fra084-lot1
Buyer reference: ocds-h6vhtk-05fba0
Open contracting ID: ocds-h6vhtk-05fba0
Last checked: 5 November 2026

Waste and Resources Action Programme (WRAP). Hampshire local authority pilot chatbot FRA084 (Lot1). Contract award, 22 December 2025. BidSkim, https://bidskim.com/tender/341103/hampshire-local-authority-pilot-chatbot-fra084-lot1 (accessed 5 November 2026).