Procare Care Management System Support and Maintenance

South Eastern Health & Social Care Trust
Northern Ireland
Direct award
1 April 2026 to 31 March 2029

Annual support and maintenance for the Procare Care Management System, specifically for recording domiciliary care activity and generating statutory and provider payment reports. The contract includes maintaining read-only access to historical data until a regional archive solution is implemented.

Open the official notice

Awarded value: £65k; As published
Published: 11 March 2026
Awarded: 11 March 2026; Zellis
Contract length: 36 months; Ends 31 March 2029

What the contract covers

Annual software support and maintenance service

Provision of ongoing software support and maintenance services for legacy care management systems used in domiciliary care reporting.

Annual support and maintenance of the Procare Care Management System used historically for recording domiciliary care activity and generating statutory and provider payment reports
Maintain required read-only access until a regional archive solution becomes available

Terms and requirements

Contract type: Annual software support and maintenance service
Procedure: Direct award
Initial term: 36 months
Contract dates: 1 April 2026 to 31 March 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72261000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalAnnual support of Procare system recording domiciliary care activity and provider payments

Lifecycle

Published
11 March 2026
Contract awardedto Zellis
11 March 2026
Contract starts
1 April 2026
Contract ends
31 March 2029

The buyer

South Eastern Health & Social Care Trust

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The supplier

Zellis

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Cite this contract

Link: https://bidskim.com/tender/353643/procare-care-management-system-support-and-maintenance
Buyer reference: ocds-h6vhtk-06677b
Open contracting ID: ocds-h6vhtk-06677b
Last checked: 5 November 2026

South Eastern Health & Social Care Trust. Procare Care Management System Support and Maintenance. Contract award, 11 March 2026. BidSkim, https://bidskim.com/tender/353643/procare-care-management-system-support-and-maintenance (accessed 5 November 2026).