Contract awardedFind a TenderGuest wifi

On-train Wi-Fi support services and Customer landing page

Chiltern Railways
North East
Direct award
1 May 2026 to 30 April 2031

Provision of ongoing passenger Wi-Fi internet connectivity and technical support services across all Chiltern Railway fleets. The contract includes the development and management of a passenger landing page specifically for Class 196 and Mk5a train fleets to enhance the onboard digital experience.

Open the official notice

Awarded value: £2.5m; As published
Published: 31 March 2026; Find a Tender
Awarded: 31 March 2026; Icomera UK Limited
Contract length: 60 months; Ends 30 April 2031

What the buyer is asking for

Provision of on-train passenger Wi-Fi connectivity, technical support services, and bespoke customer landing page development for rail fleets.

Lifecycle

Publishedon Find a Tender
31 March 2026
Contract awardedto Icomera UK Limited
31 March 2026
Contract starts
1 May 2026
Contract ends
30 April 2031

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See the guest wifi market: prices, buyers and who wins →

The buyer

Type: Other public body
Guest wifi contracts, 24 months: 1
Open guest wifi tenders: 0
Typical guest wifi contract: £2.5m

See everything Chiltern Railways buys →

How it compares

29× the typical guest wifi contract (£87k).

Cite this contract

Link: https://bidskim.com/tender/357644/on-train-wi-fi-support-services-and-customer-landing-page
Buyer reference: UIN1812
Open contracting ID: ocds-h6vhtk-0679bf
Source: Find a Tender
Last checked: 12 October 2026

Chiltern Railways. On-train Wi-Fi support services and Customer landing page. Contract award, 31 March 2026. BidSkim, https://bidskim.com/tender/357644/on-train-wi-fi-support-services-and-customer-landing-page (accessed 12 October 2026).