Contract awardedChatbots

Agentforce 'Bobbi' Implementation

South Yorkshire Police
Yorkshire and the Humber

Implementation of the Agentforce 'Bobbi' AI platform to enable autonomous digital agents for citizen support. The project involves the deployment and integration of commercial off-the-shelf AI software to facilitate 24/7 automated interactions.

Open the official notice

Awarded value: £129k; As published
Published: 12 May 2026
Awarded: 30 April 2026; Insight
Contract length: Not stated

What the contract covers

Commercial form not explicitly stated

Implementation and configuration of Agentic AI software solutions to provide automated, 24/7 digital support services for public sector citizen engagement.

Implementation of "Agentforce Bobbi" Agentic AI
Provision of autonomous digital agents to provide 24/7 citizen support

Terms and requirements

Contract type: Commercial form not explicitly stated
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Supplies
CPV codes: 48000000, 48100000

Services in this contract

Chatbots and conversational AI assistantsMain service£87k typicalAgentforce AI agents for 24/7 citizen support, with implementation

Lifecycle

Published
12 May 2026
Contract awardedto Insight
30 April 2026
Contract starts
Contract endsEnd date not published

The buyer

South Yorkshire Police

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Insight

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3580095/agentforce-bobbi-implementation
Buyer reference: 0173-2026
Last checked: 4 November 2026

South Yorkshire Police. Agentforce 'Bobbi' Implementation. Contract award, 12 May 2026. BidSkim, https://bidskim.com/tender/3580095/agentforce-bobbi-implementation (accessed 4 November 2026).