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Contract awardedField service management software

009406 - Workforce Management Solution

Support and maintenance for an existing on-premise workforce management system used for real-time tracking, job management, and digital forms for field-based teams. The contract ensures continued operational access to the software, streamlining internal processes and maintaining real-time information flow for the organisation's mobile workforce.

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Awarded value
£121k
As published
Published
2 April 2026
Awarded
31 March 2026
Totalmobile
Contract length
24 months
Ends 31 March 2028

What the contract covers

Support and maintenance services

Provision of ongoing technical support and maintenance services for an existing on-premise workforce management and field service software solution.

  • Support and maintain the Council's existing on-premise Workforce Management solution for tracking field-based teams through real-time tracking, job management and digital forms, while enabling access to real-time information.

Terms and requirements

Contract type
Support and maintenance services
Procedure
Direct award
Initial term
24 months
Contract dates
1 April 2026 to 31 March 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
72261000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Totalmobile
  3. Contract starts
  4. Contract ends
The buyer

Newcastle City Council

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The supplier

Totalmobile

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/358193/009406-workforce-management-solution
Buyer reference
ocds-h6vhtk-067c39
Open contracting ID
ocds-h6vhtk-067c39
Last checked
5 November 2026

Newcastle City Council. 009406 - Workforce Management Solution. Contract award, 2 April 2026. BidSkim, https://bidskim.com/tender/358193/009406-workforce-management-solution (accessed 5 November 2026).