Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

North Ayrshire Council
Scotland
Open procedure
17 July 2025 to 1 July 2028

The provider will deliver an independent information and advice service regarding Self-Directed Support options across three Ayrshire council areas. Additionally, the service includes recruitment and employment support for individuals, children, and families seeking to hire personal assistants to deliver social care. The contract requires demonstrating relevant experience through two previous similar-value contracts and maintaining specific levels of professional indemnity, public, and employer's liability insurance.

Open the official notice

Awarded value: £750k; As published
Published: 15 May 2025
Awarded: 17 July 2025; Ayrshire Independent Living Network
Contract length: 35 months; Ends 1 July 2028

What the contract covers

Services contract

Provision of independent information, advice, and recruitment support services for individuals navigating Self-Directed Support and personal assistant employment.

High quality, visible and accessible information and advice service regarding all four options of SDS across the Ayrshire communities
High quality, visible and accessible recruitment and employment service for adults, children and families seeking to employ staff to deliver social care and support effectively and lawfully

Lot	Estimated value	SMEs
Lot 1	£750k	Not stated
Lot 2	Not stated	Not stated

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 36 months
Extensions: 24 months
Longest it can run: 60 months
Contract dates: 17 July 2025 to 1 July 2028
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000, 75122000, 85140000, 85323000

Services in this contract

Direct payment support, brokerage and support planningMain service£474k typicalSelf-directed support information, advice and PA recruitment service

Lifecycle

Published
15 May 2025
Contract awardedto Ayrshire Independent Living Network
17 July 2025
Contract starts
17 July 2025
Contract ends
1 July 2028

The buyer

North Ayrshire Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Direct payments payroll contracts, 24 months: Locked

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The supplier

Ayrshire Independent Living Network

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/360339/provision-of-a-self-directed-support-sds-independent-information-and-advice-serv
Buyer reference: org-182
Open contracting ID: ocds-r6ebe6-0000798836
Last checked: 5 November 2026

North Ayrshire Council. Provision of a Self-Directed Support (SDS) Independent Information and Advice Service. Contract award, 15 May 2025. BidSkim, https://bidskim.com/tender/360339/provision-of-a-self-directed-support-sds-independent-information-and-advice-serv (accessed 5 November 2026).