Provision of AACC and Complex Care Software Licence and Support Service

NHS North West London ICB
London
1 June 2026 to 31 May 2027

Provision of software licences and support services for All Age Continuing Care (AACC) and complex care management. The service facilitates the monitoring and administration of domiciliary care provision for continuing care clients. This contract represents a continuation of existing software services to ensure operational stability during a period of organisational merger and long-term strategic planning.

Open the official notice

Awarded value: £229k; As published
Published: 5 June 2026
Awarded: 1 June 2026; BroadCare Solutions Ltd (formerly CHS Healthcare Software Ltd)
Contract length: 12 months; Ends 31 May 2027

What the contract covers

Software licence and support services contract

Provision of specialist software licensing and technical support services for the management and monitoring of all-age continuing care domiciliary services.

Software licences for All Age Continuing Care and Complex Care
Support services for All Age Continuing Care and Complex Care
Software functionality for monitoring and management of domiciliary care provision for all-age continuing care clients

Terms and requirements

Contract type: Software licence and support services contract
Initial term: 12 months
Extensions: 12 months
Longest it can run: 24 months
Contract dates: 1 June 2026 to 31 May 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Supplies
CPV codes: 48000000, 48218000, 48517000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalAACC and complex care software licences and support for domiciliary care monitoring

Lifecycle

Published
5 June 2026
Contract awardedto BroadCare Solutions Ltd (formerly CHS Healthcare Software Ltd)
1 June 2026
Contract starts
1 June 2026
Contract ends
31 May 2027

The buyer

NHS North West London ICB

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

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The supplier

BroadCare Solutions Ltd (formerly CHS Healthcare Software Ltd)

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

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See everything BroadCare Solutions Ltd (formerly CHS Healthcare Software Ltd) has won

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Cite this contract

Link: https://bidskim.com/tender/3625930/provision-of-aacc-and-complex-care-software-licence-and-support-service
Buyer reference: C430306
Last checked: 5 November 2026

NHS North West London ICB. Provision of AACC and Complex Care Software Licence and Support Service. Contract award, 5 June 2026. BidSkim, https://bidskim.com/tender/3625930/provision-of-aacc-and-complex-care-software-licence-and-support-service (accessed 5 November 2026).