Adult Care Contact Monitoring System

Rochdale Borough Council
North West
31 March 2026 to 30 March 2028

Implementation and licensing of an adult care contact monitoring system to track service delivery. The system must support monitoring of care provision, enabling oversight of service patterns and activity reporting for adult social care services.

Open the official notice

Awarded value: £45k; As published
Published: 5 June 2026
Awarded: 31 March 2026; The Access Group
Contract length: 24 months; Ends 30 March 2028

What the contract covers

Services contract

Provision of a digital contact monitoring system to track and manage adult social care service delivery and provider activity.

Adult Care Contact Monitoring System

Terms and requirements

Contract type: Services contract
Initial term: 24 months
Extensions: 12 months
Longest it can run: 36 months
Contract dates: 31 March 2026 to 30 March 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72200000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalAdult care contact monitoring system for two years via YPO framework

Lifecycle

Published
5 June 2026
Contract awardedto The Access Group
31 March 2026
Contract starts
31 March 2026
Contract ends
30 March 2028

The buyer

Rochdale Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Address: Locked

See everything Rochdale Borough Council buys

The supplier

The Access Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

See everything The Access Group has won

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Cite this contract

Link: https://bidskim.com/tender/3626075/adult-care-contact-monitoring-system
Buyer reference: UID 020694
Last checked: 5 November 2026

Rochdale Borough Council. Adult Care Contact Monitoring System. Contract award, 5 June 2026. BidSkim, https://bidskim.com/tender/3626075/adult-care-contact-monitoring-system (accessed 5 November 2026).