Provision of a Choice Based Lettings and Homelessness System

Southend-on-Sea City Council
East of England
Selective procedure
1 August 2026 to 31 July 2030

The system provides a unified platform for statutory homelessness applications, housing register management, and choice-based lettings. It includes specific modules for rough sleeper case management, automated subject access request extraction, and the recording of homeless enquiries. The solution must integrate these functions into a single CRM environment to support local authority housing operations.

Open the official notice

Awarded value: £205k; As published
Published: 22 July 2026; Contracts Finder
Awarded: 21 July 2026; Civica
Contract length: 48 months; Ends 31 July 2030

What the buyer is asking for

Provision of a comprehensive CRM and choice-based lettings software solution for managing statutory homelessness, housing registers, and rough sleeper casework.

Category: Industry specific software package

Lifecycle

Publishedon Contracts Finder
22 July 2026
Contract awardedto Civica
21 July 2026
Contract starts
1 August 2026
Contract ends
31 July 2030

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See the choice based lettings system market: prices, buyers and who wins →

The buyer

Type: Council
Choice based lettings system contracts, 24 months: 1
Open choice based lettings system tenders: 0
Typical choice based lettings system contract: £205k

See everything Southend-on-Sea City Council buys →

How it compares

2.1× the typical choice based lettings system contract (£98k).

Cite this contract

Link: https://bidskim.com/tender/3845837/provision-of-a-choice-based-lettings-and-homelessness-system
Buyer reference: DN788102
Open contracting ID: ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1
Source: Contracts Finder
Last checked: 12 October 2026

Southend-on-Sea City Council. Provision of a Choice Based Lettings and Homelessness System. Contract award, 22 July 2026. BidSkim, https://bidskim.com/tender/3845837/provision-of-a-choice-based-lettings-and-homelessness-system (accessed 12 October 2026).