Critical Event Management

West Midlands Ambulance Service University NHS Foundation Trust
West Midlands
Direct award
26 August 2026 to 25 August 2029

The contract provides the Everbridge platform to enable simultaneous communication with multiple staff groups and real-time tracking of staff availability during time-critical incidents. This system is essential for maintaining emergency response capabilities, ensuring patient safety, and supporting life preservation activities within the organisation.

Open the official notice

Awarded value: £91k; As published
Published: 22 July 2026
Awarded: 22 July 2026; Critical Event Management
Contract length: 36 months; Ends 25 August 2029

What the contract covers

Provision of a critical event management software platform to facilitate rapid staff mobilisation and emergency communication for operational continuity.

Everbridge platform providing a rapid and efficient mechanism to mobilise staff where urgent operational response is required
Communication with multiple staff groups simultaneously and live confirmation of staff availability during time-critical incidents

Terms and requirements

Procedure: Direct award
Initial term: 36 months
Contract dates: 26 August 2026 to 25 August 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 72222300

Services in this contract

Emergency services duty management, availability and responder alertingMain service£152k typicalEverbridge critical event platform to mobilise ambulance staff and confirm availability

Lifecycle

Published
22 July 2026
Contract awardedto Critical Event Management
22 July 2026
Contract starts
26 August 2026
Contract ends
25 August 2029

The buyer

West Midlands Ambulance Service University NHS Foundation Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Duty management software contracts, 24 months: Locked

Buys most

Contact details

Email: Locked
Website: Locked
Address: Locked

See everything West Midlands Ambulance Service University NHS Foundation Trust buys

The supplier

Critical Event Management

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

See everything Critical Event Management has won

Similar duty management software contracts and prices

5 duty management software contracts were awarded in the West Midlands in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/3847270/critical-event-management
Buyer reference: 0845-25-W
Open contracting ID: ocds-h6vhtk-06d0bf
Last checked: 5 November 2026

West Midlands Ambulance Service University NHS Foundation Trust. Critical Event Management. Contract award, 22 July 2026. BidSkim, https://bidskim.com/tender/3847270/critical-event-management (accessed 5 November 2026).