Friends and family test patient survey contract provision

Buckinghamshire Healthcare NHS Trust
South East
1 September 2026 to 31 August 2027

Delivery of a patient survey platform to facilitate the Friends and Family Test, including data collection, processing, and reporting services. The contract covers a one-year initial term with a one-year extension option to support ongoing patient feedback analysis and performance monitoring within a healthcare environment.

Open the official notice

Awarded value: £40k; As published
Published: 30 July 2026
Awarded: 30 July 2026; IQVIA
Contract length: 12 months; Ends 31 August 2027

What the contract covers

Provision of patient experience survey services and data collection platforms to support NHS Friends and Family Test reporting requirements.

Terms and requirements

Initial term: 12 months
Extensions: 12 months
Longest it can run: 24 months
Contract dates: 1 September 2026 to 31 August 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 48517000, 72212517

Services in this contract

Patient experience and Friends and Family Test feedbackMain service£79k typicalFriends and Family Test patient survey provision

Lifecycle

Published
30 July 2026
Contract awardedto IQVIA
30 July 2026
Contract starts
1 September 2026
Contract ends
31 August 2027

The buyer

Buckinghamshire Healthcare NHS Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Friends and family test contracts, 24 months: Locked

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Contact details

Email: Locked
Address: Locked

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The supplier

IQVIA

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

See everything IQVIA has won

Similar friends and family test contracts and prices

5 friends and family test contracts were awarded in the South East in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/3848995/friends-and-family-test-patient-survey-contract-provision
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-06d75a
Last checked: 5 November 2026

Buckinghamshire Healthcare NHS Trust. Friends and family test patient survey contract provision. Contract award, 30 July 2026. BidSkim, https://bidskim.com/tender/3848995/friends-and-family-test-patient-survey-contract-provision (accessed 5 November 2026).