Patient Experience AI

East Sussex Healthcare NHS Trust
South East
Selective procedure
7 September 2026 to 6 September 2029

Purchase of an AI patient safety and experience platform for an NHS trust over a three-year term running from September 2026 to September 2029.

Open the official notice

Awarded value: £140k; As published
Published: 12 August 2026
Awarded: 5 August 2026; Quantium Health Limited
Contract length: 36 months; Ends 6 September 2029

What the contract covers

Call-off from a framework agreement

Provision of AI-driven patient safety and experience software platforms and related consulting services for healthcare providers.

Purchase of an AI patient safety and experience platform

Terms and requirements

Contract type: Call-off from a framework agreement
Procedure: Selective procedure
Initial term: 36 months
Contract dates: 7 September 2026 to 6 September 2029
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Goods
CPV codes: 72000000

Services in this contract

Patient experience and Friends and Family Test feedbackMain service£79k typicalAI patient safety and experience platform

Lifecycle

Published
12 August 2026
Contract awardedto Quantium Health Limited
5 August 2026
Contract starts
7 September 2026
Contract ends
6 September 2029

The buyer

East Sussex Healthcare NHS Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Friends and family test contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

See everything East Sussex Healthcare NHS Trust buys

The supplier

Quantium Health Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

See everything Quantium Health Limited has won

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Cite this contract

Link: https://bidskim.com/tender/3853924/patient-experience-ai
Buyer reference: CF-3651100D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-9c68f2c7-7a99-4ceb-9a03-dde3e22e7360
Last checked: 5 November 2026

East Sussex Healthcare NHS Trust. Patient Experience AI. Contract award, 12 August 2026. BidSkim, https://bidskim.com/tender/3853924/patient-experience-ai (accessed 5 November 2026).