Payments Tracing

HM Revenue & Customs
Selective procedure
31 July 2026 to 31 January 2027

Data tracing services to locate individuals with uncollected P800 tax overpayment letters by securing mobile numbers, email addresses, and postal addresses to support a communications and nudging campaign.

Open the official notice

Awarded value: £150k; As published
Published: 7 September 2026
Awarded: 23 July 2026; Experian
Contract length: 6 months; Ends 31 January 2027

What the contract covers

Call-off from a framework agreement

Provision of data tracing and contact enrichment services to locate individuals and secure updated contact information.

Securing contact detail, mobile number, email address and postal address to help support HMRCs aim to reduce the number of uncollected repayments

Terms and requirements

Contract type: Call-off from a framework agreement
Procedure: Selective procedure
Initial term: 6 months
Contract dates: 31 July 2026 to 31 January 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 73210000

Services in this contract

Geodemographic, consumer and location dataMain service£71k typicalContact detail data (mobile, email, address) to reach customers with uncollected overpayments

Lifecycle

Published
7 September 2026
Contract awardedto Experian
23 July 2026
Contract starts
31 July 2026
Contract ends
31 January 2027

The buyer

HM Revenue & Customs

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Geodemographic data contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Experian

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3864934/payments-tracing
Buyer reference: CW109361
Open contracting ID: ocds-b5fd17-0a68b758-e05c-4252-9cde-f8bb31a14c22
Last checked: 4 November 2026

HM Revenue & Customs. Payments Tracing. Contract award, 7 September 2026. BidSkim, https://bidskim.com/tender/3864934/payments-tracing (accessed 4 November 2026).