Maternity and Neonatal Patient Reported Experience Measure (MatNeo PREM)

NHS England
14 December 2026 to 31 March 2028

Market engagement seeks supplier capability and capacity information and feedback on the proposed service model for a maternity and neonatal patient-reported experience measure service (MatNeo PREM); no operational volumes, survey methodology, reporting requirements or delivery specifications are provided.

Open the official notice

Closed· 19 October 2026

Estimated value: Not published; No value in the notice
Published: 2 October 2026
Deadline: 19 October 2026; Closed
Contract length: 16 months; Ends 31 March 2028

What the contract covers

Market engagement

Provision of patient-reported experience measurement services for maternity and neonatal healthcare, supporting the collection and analysis of service-user feedback.

Understand the capability and capacity of suppliers and feedback on the service model in respect of Maternity and Neonatal Patient Reported Measure Service

Terms and requirements

Contract type: Market engagement
Initial term: 16 months
Contract dates: 14 December 2026 to 31 March 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 79311300, 79315000, 72316000, 73110000

Services in this tender

Patient experience and Friends and Family Test feedbackMain service£79k typicalMaternity and neonatal patient reported experience measure service

Lifecycle

Published
2 October 2026
Deadline for bidsClosed
19 October 2026
Contract awardedUsually published within a few months
Contract starts
14 December 2026

The buyer

NHS England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Website: Locked
Address: Locked

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Cite this tender

Link: https://bidskim.com/tender/3873587/maternity-and-neonatal-patient-reported-experience-measure-matneo-prem
Buyer reference: C475209
Open contracting ID: ocds-h6vhtk-077ff9
Last checked: 5 November 2026

NHS England. Maternity and Neonatal Patient Reported Experience Measure (MatNeo PREM). Tender, 2 October 2026. BidSkim, https://bidskim.com/tender/3873587/maternity-and-neonatal-patient-reported-experience-measure-matneo-prem (accessed 5 November 2026).