Reablement Electronic Call Monitoring/Management System

Middlesbrough Council
North East
27 August 2026 to 26 August 2029

A user-friendly electronic call monitoring and management platform for a reablement service, combining staff roster scheduling, client appointment management, staff time-off tracking and medication administration in one comprehensive solution for frontline staff.

Open the official notice

Awarded value: £44k; As published
Published: 2 October 2026
Awarded: 27 August 2026; Nourish Care
Contract length: 36 months; Ends 26 August 2029

What the contract covers

Contract award

Provision of electronic call monitoring and care management software for reablement services, including staff scheduling, appointment coordination, absence tracking and medication administration.

A friendly user platform that offers a comprehensive solution for scheduling staff rosters, managing client appointments, tracking staff time off, and administering medication

Terms and requirements

Contract type: Contract award
Initial term: 36 months
Extensions: 12 months
Longest it can run: 48 months
Contract dates: 27 August 2026 to 26 August 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 98000000, 48000000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalReablement electronic call monitoring, rostering and scheduling system

Lifecycle

Published
2 October 2026
Contract awardedto Nourish Care
27 August 2026
Contract starts
27 August 2026
Contract ends
26 August 2029

The buyer

Middlesbrough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

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Contact details

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Email: Locked
Address: Locked

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The supplier

Nourish Care

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3873633/reablement-electronic-call-monitoring-management-system
Buyer reference: ASC027/2026
Last checked: 5 November 2026

Middlesbrough Council. Reablement Electronic Call Monitoring/Management System. Contract award, 2 October 2026. BidSkim, https://bidskim.com/tender/3873633/reablement-electronic-call-monitoring-management-system (accessed 5 November 2026).