Employee Relations Case Management System

Network Rail Infrastructure Limited
London
30 November 2028 to 30 November 2030

The system combines an employee-facing knowledge portal containing HR policies and guidance with a case management system for employee relations matters. It must support access by PC and mobile, securely store case documentation and interview notes, and follow a predetermined case management process.

Open the official notice

Closed· 30 October 2026

Estimated value: Not published; No value in the notice
Published: 9 October 2026
Deadline: 30 October 2026; Closed
Contract length: 24 months; Ends 30 November 2030

What the contract covers

Software license and services

Supply and implementation of an employee relations case management platform with an HR policy knowledge portal and secure, multi-device case access.

Knowledge Portal containing all HR Policies where employees can obtain guidance and sign posting
Case Management System to manage cases relating to ER topics that can be accessed via different means (PC, mobile etc) which securely stores all relevant case documentation, interview notes, and relating documentation required and follows the pre-determined case management process as detailed by Network Rail

Terms and requirements

Contract type: Software license and services
Initial term: 24 months
Contract dates: 30 November 2028 to 30 November 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72268000, 48000000

Services in this tender

Employee relations case managementMain service£91k typicalEmployee relations case management system with knowledge portal

Lifecycle

Published
9 October 2026
Deadline for bidsClosed
30 October 2026
Contract awardedUsually published within a few months
Contract starts
30 November 2028

The buyer

Network Rail Infrastructure Limited

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Website: Locked
Address: Locked

See everything Network Rail Infrastructure Limited buys

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Cite this tender

Link: https://bidskim.com/tender/3876310/employee-relations-case-management-system
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-078502
Last checked: 4 November 2026

Network Rail Infrastructure Limited. Employee Relations Case Management System. Tender, 9 October 2026. BidSkim, https://bidskim.com/tender/3876310/employee-relations-case-management-system (accessed 4 November 2026).